# What is a knowledge management tool and when does a company need one?

Category: Knowledge Management. Intent: informational. Top brand: Make.

Page: https://slateindex.ai/prompt/what-is-a-knowledge-management-tool-and-when-does-a-company-sh6uhnkge4 · data of 2026-11-03

## Brands named

| Brand | Share of engines |
|---|---|
| Make | 33% |
| Zendesk | 33% |
| Notion | 33% |
| Nuclino | 33% |
| Atlassian Confluence | 33% |
| Microsoft SharePoint | 33% |
| Guru | 33% |
| Document360 | 33% |

## Sources

- apqc.org (2)
- atlassian.com (2)
- ibm.com (2)
- nuclino.com (2)
- zendesk.com (2)
- ckeditor.com (1)
- document360.com (1)
- getguru.com (1)
- ieee.org (1)
- iso.org (1)
- microsoft.com (1)
- moveworks.com (1)
- notion.so (1)
- slack.com (1)
- teradata.com (1)

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “What is a knowledge management tool and when does a company need one?”, https://slateindex.ai/prompt/what-is-a-knowledge-management-tool-and-when-does-a-company-sh6uhnkge4, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).