# Which contact center platform has transparent pricing?

Category: Contact Center. Intent: transactional. Top brand: Genesys.

Page: https://slateindex.ai/prompt/which-contact-center-platform-has-transparent-pricing-7pfean4qi6 · data of 2026-11-03

## Brands named

| Brand | Share of engines |
|---|---|
| Genesys | 100% |
| Freshworks | 67% |
| Twilio Flex | 67% |
| Nextiva | 67% |
| Cisco Webex Contact Center | 33% |
| CloudTalk | 33% |
| Talkdesk CX Cloud | 33% |
| Aircall | 33% |
| CXone | 33% |
| RingCentral | 33% |
| Dialpad | 33% |
| Ringover | 33% |
| JustCall | 33% |

## Sources

- contivio.com (2)
- enterprisesoftwarereview.com (2)
- genesys.com (2)
- rankite.com (2)
- twilio.com (2)
- cloudtalk.io (1)
- customerexperience.io (1)
- dialphone.com (1)
- europeanpurpose.com (1)
- glance.cx (1)
- justcall.io (1)
- nextiva.com (1)
- ringover.com (1)
- seguecloud.com (1)
- simplecx.com (1)
- softimum.com (1)
- squaretalk.com (1)
- stellarengage.com (1)
- tcn.com (1)
- techtarget.com (1)
- udeskglobal.com (1)
- xentrixus.com (1)

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Which contact center platform has transparent pricing?”, https://slateindex.ai/prompt/which-contact-center-platform-has-transparent-pricing-7pfean4qi6, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).