# Which CRM vendors do analysts recommend?

Category: CRM. Intent: commercial. Top brand: Salesforce.

Page: https://slateindex.ai/prompt/which-crm-vendors-do-analysts-recommend-lk4zn5uznq · data of 2026-11-03

## Brands named

| Brand | Share of engines |
|---|---|
| Salesforce | 100% |
| Microsoft Dynamics 365 | 100% |
| HubSpot | 100% |
| Oracle CX | 100% |
| ServiceNow | 100% |
| Zoho | 100% |
| Pega | 67% |
| Zendesk | 67% |
| Creatio | 67% |
| Freshworks | 67% |
| monday.com | 67% |
| SugarCRM | 67% |
| GitHub Copilot | 33% |
| SAP Sales Cloud | 33% |
| Pipedrive | 33% |
| Vtiger | 33% |

## Sources

- gartner.com (9)
- destinationcrm.com (3)
- isg-one.com (3)
- gartnerweb.com (2)
- benchmarkbureau.com (1)
- businessnewsdaily.com (1)
- cxtoday.com (1)
- forbes.com (1)
- g2.com (1)
- morningstar.com (1)
- salesforce.com (1)
- selecthub.com (1)
- techtarget.com (1)
- yahoo.com (1)

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Which CRM vendors do analysts recommend?”, https://slateindex.ai/prompt/which-crm-vendors-do-analysts-recommend-lk4zn5uznq, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).