# Which help desk platform has transparent pricing?

Category: Help Desk. Intent: transactional. Top brand: Zoho.

Page: https://slateindex.ai/prompt/which-help-desk-platform-has-transparent-pricing-hrrreb7svm · data of 2026-11-03

## Brands named

| Brand | Share of engines |
|---|---|
| Help Scout | 100% |
| Freshworks | 100% |
| Zoho | 67% |
| Jira Service Management | 67% |
| HelpSpot | 33% |
| HelpDesk | 33% |
| Xurrent | 33% |
| Zendesk | 33% |
| Intercom | 33% |
| Kustomer | 33% |

## Sources

- helpscout.com (4)
- freshworks.com (3)
- helpdesk.com (2)
- alloysoftware.com (1)
- bluetweak.com (1)
- comparedge.com (1)
- enjo.ai (1)
- intercom.com (1)
- kustomer.com (1)
- lister.ai (1)
- pcmag.com (1)
- sparrowdesk.com (1)
- xurrent.com (1)
- zoho.com (1)

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Which help desk platform has transparent pricing?”, https://slateindex.ai/prompt/which-help-desk-platform-has-transparent-pricing-hrrreb7svm, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).