# Which live chat tool has the best reviews?

Category: Live Chat & AI Support. Intent: commercial. Top brand: Qualified.

Page: https://slateindex.ai/prompt/which-live-chat-tool-has-the-best-reviews-vq6afra462 · data of 2026-11-03

## Brands named

| Brand | Share of engines |
|---|---|
| tawk.to | 100% |
| LiveChat | 67% |
| Qualified | 67% |
| Tidio | 67% |
| Smartsupp | 33% |
| Zendesk | 33% |
| Intercom | 33% |
| LiveAgent | 33% |
| Gorgias | 33% |
| HubSpot | 33% |
| Zapier | 33% |

## Sources

- toolradar.com (3)
- g2.com (2)
- softwareadvice.com (2)
- capterra.com (1)
- enjo.ai (1)
- forbes.com (1)
- liveagent.com (1)
- selecthub.com (1)
- tooltester.com (1)
- zapier.com (1)

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Which live chat tool has the best reviews?”, https://slateindex.ai/prompt/which-live-chat-tool-has-the-best-reviews-vq6afra462, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).