# Who makes the most used CRM?

Category: CRM. Intent: navigational. Top brand: Salesforce.

Page: https://slateindex.ai/prompt/who-makes-the-most-used-crm-5rtlsacfgz · data of 2026-11-03

## Brands named

| Brand | Share of engines |
|---|---|
| Salesforce | 100% |
| Microsoft Dynamics 365 | 100% |
| Zoho | 100% |
| HubSpot | 100% |
| Oracle CX | 67% |
| SAP Sales Cloud | 33% |

## Sources

- metrigy.com (4)
- salesforce.com (3)
- crmswitch.com (2)
- ramp.com (2)
- ascendixtech.com (1)
- crmsearch.com (1)
- europa.eu (1)
- founderjar.com (1)
- gartner.com (1)
- hginsights.com (1)
- hl.com (1)
- infoclutch.com (1)
- mysolution.com (1)
- publicnow.com (1)
- q4cdn.com (1)
- quantumrun.com (1)
- saasgenius.com (1)
- sellerscommerce.com (1)
- squarespace.com (1)
- statista.com (1)
- techtarget.com (1)
- thomsondata.com (1)
- uiowa.edu (1)

## Definitions

- Visibility (0–100): how often and how high AI answers name the brand, weighted by position.
- Mention rate: share of collected AI answers that name the brand.
- Share of voice: the brand's mentions as a share of all brand mentions in the category.
- Citation authority: share of answers naming the brand that cite the brand's own site.

Cite as: SlateIndex, “Who makes the most used CRM?”, https://slateindex.ai/prompt/who-makes-the-most-used-crm-5rtlsacfgz, data of 2026-11-03. Licence: CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/).