Nutshell’s pricing is straightforward: choose a CRM Sales Suite tier, then add optional modules if you need more marketing, engagement, prospecting, or quoting power. The published pricing page shows five CRM tiers, with annual billing highlighted as the standard way to get the lowest displayed per-user rates. That makes it easier for growing teams to compare plans without wading through a complicated licensing guide. The page also emphasizes a 14-day free trial, free live support on every plan, and no seat minimums or maximums, which should help smaller buyers get started without a big upfront commitment. If your team wants a CRM that can scale from basic contact management into automation, AI-assisted workflows, and enterprise controls, the pricing structure makes those upgrades visible and predictable. Add-ons are priced separately, so the best way to estimate total cost is to start with the base tier your team needs and then layer in only the extras you will actually use.
◇ Pricing model
Tiered per-user subscription with separate paid add-ons; monthly and annual billing are available.
↻ Billing notes
Nutshell offers both monthly and annual billing, and the pricing page shows a 15% savings message for annual billing. The help-center pricing article states that Nutshell is available on a monthly or yearly subscription basis, and several plan descriptions say the listed starting prices are paid annually. A 14-day free trial is offered with no credit card required, and the pricing page says there are no seat minimums or maximums. The help-center article also notes that add-on pricing may differ by billing cadence, such as Nutshell Advisor being $249 per month or $199 per month when paid annually.
An add-on that expands email marketing capabilities with advanced reporting, AI-assisted campaign and landing page building, and email A/B testing with SMS marketing features.
Engagement
$16/user/month
An add-on for two-way SMS conversations and a unified inbox for chat, SMS, shared inbox, and social messages, with integrations for WhatsApp, Facebook Messenger, and Instagram.
Email marketing
$5/month
A lower-cost add-on for sending email marketing campaigns from inside Nutshell.
SMS messaging
$15/month
An add-on for targeted text messages and real-time SMS conversations with contacts.
Nutshell IQ
$37/month
A prospecting add-on that helps teams identify visitors and find new leads directly inside the CRM.
Proposals & Invoices
$79/month
An add-on for creating and sending professional quotes, invoices, and contracts directly from the CRM pipeline.
Nutshell Advisor
$249/month or $199/month when paid annually
A coaching and support add-on that includes a dedicated Nutshell representative and unlimited scheduled phone support.
⚠ Nutshell says there are no seat minimums or maximums on the pricing page, which helps reduce surprises for smaller teams that want to start without committing to a large bundle of licenses. The same page also notes that additional SMS messages can be purchased if your team needs more than the included amount, so messaging-heavy use cases may increase total spend over time. In addition, some add-ons are billed per user while others are billed per company or per month, so buyers should confirm how each module will be charged before estimating the full monthly invoice.
Yes. Nutshell says you can try it free for 14 days, and the pricing page says no credit card is required. This makes it easy to evaluate the product before committing to a paid plan. The trial is presented alongside both monthly and annual pricing options.
Yes. Nutshell states that it is available on a monthly or yearly subscription basis, and the pricing page shows both monthly and annual toggles. The annual option is promoted with a savings message, so buyers who can commit longer term may pay less per user. The exact monthly-billed equivalents are shown on the pricing page for each tier.
No. The pricing page separates the CRM tiers from add-ons such as Marketing, Engagement, Nutshell IQ, and Proposals & Invoices. That means the final monthly bill can be higher than the base tier price if you need extra functionality. Buyers should factor in both the subscription tier and any optional modules they plan to use.