Chaport vs Salesforce
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Salesforce is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 17.5 versus 0 for Chaport.
Choose Chaport if…
No clear advantage in the published data.
Choose Salesforce if…
- You want the brand AI engines rank higher (17.5 vs 0)
- AI answers describe it more positively (21% vs 0% positive)
- You need ISO 27001:2022 or ISO 27017 or ISO 27018 or SOC 1 or SOC 2 or SOC 3 or HITRUST coverage
- You prefer a larger, established vendor (5,000+ employees)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chaport | Salesforce |
|---|---|---|
| Visibility score | 0% | 17.5% |
| Change vs last week | down−0.6% | down−5.4% |
| Rank in Live Chat & AI Support | #41 | #9 |
| Share of voice | 0% | 4.4% |
| Mentions this run | 0 | 21 |
| Positive in AI answers | 0% | 21% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chaport −0.6pp · Salesforce −5.5pp over 1 weekly runs.
Engine by engine
Salesforce leads on 3 of 3 engines
Head to head in AI answers
0 engine answers name both brands
Features, pricing & fit
| Dimension | Chaport | Salesforce |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | Free; paid from $29 / mo | — |
| Free plan | Yes | — |
| Deployment | SaaS | Cloud (SaaS) |
| Integrations | 4000+ | — |
| Compliance | — | ISO 27001:2022, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC 3, HITRUST |
| Support | — | Phone, Trailblazer Community, Success Plans, Trailhead training |
| Founded | 2014 | 1999 |
| Headquarters | Alhambra, California, United States | San Francisco, California |
| Employees | 11–50 | 5,000+ |
| Funding | Bootstrapped | — |
| Best for | Startups and SMBs that want simple live chat with messaging channels in one place | Businesses from small companies to large enterprises wanting sales, service, marketing and commerce on one CRM platform |
Plans side by side
Chaport
Salesforce
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Chaport
Profile in progress.
Salesforce
- Powerful reporting, automation and customisation
- Market leader and gold standard CRM
- Deep ecosystem and strong CRM integrations
- Built for large enterprises and scaling
- Free trial to test its features
- Requires a dedicated administrator to manage
- High enterprise pricing
- Heavy, slow implementation that suits large budgets
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chaport vs Salesforce”, https://slateindex.ai/compare/chaport-vs-salesforce, data of Nov 3, 2026. Licence: CC BY 4.0.