Genesys sources
New to the index — the Genesys profile is being built from its website.
#1 of 48 in Contact Center7,000 customers (per siliconangle.com)47% positive in AI answers
Visibility score
52.3%
down−2.3% vs last week
Weekly run · Nov 3Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Sources cited
25
in answers that mention Genesys
Total citations
287
across 28 prompts
Own site share
4.2%
genesys.com
Where engines get their information
Sources cited in answers that name Genesys, by citation count.
| Source | Type | Share of citations | Citations | Prompts |
|---|---|---|---|---|
| g2.com | Review site | 36 | 14 | |
| gartner.com | Analyst | 24 | 11 | |
| salesforce.com | Brand site | 23 | 13 | |
| nextiva.com | Brand site | 21 | 13 | |
| ringcentral.com | Brand site | 19 | 12 | |
| genesys.com Own site | Brand site | 12 | 11 | |
| 3cx.com | Brand site | 11 | 1 | |
| contactcenternation.com | Web | 10 | 9 | |
| zendesk.com | Brand site | 10 | 9 | |
| itechguides.com | Web | 9 | 7 | |
| linkedin.com | Social | 9 | 8 | |
| metrigy.com | Web | 9 | 2 | |
| nice.com | Web | 9 | 7 | |
| techtarget.com | Web | 9 | 9 | |
| capterra.com | Review site | 8 | 3 | |
| logowik.com | Web | 8 | 8 | |
| ciopages.com | Web | 7 | 7 | |
| cisco.com | Web | 7 | 5 | |
| easedial.com | Web | 7 | 6 | |
| isg-one.com | Web | 7 | 3 | |
| rankite.com | Web | 7 | 5 | |
| toolradar.com | Web | 7 | 7 | |
| github.com | Web | 6 | 6 | |
| microsoft.com | Web | 6 | 4 | |
| talkdesk.com | Brand site | 6 | 6 |
Cite as: SlateIndex, “Genesys AI visibility profile”, https://slateindex.ai/brand/genesys, data of Nov 3, 2026. Licence: CC BY 4.0.