Help Scout sources
The AI-driven support platform for customer-first brands
#4 of 37 in Help Desk12,000 customers (per helpscout.com)38% positive in AI answers
Visibility score
29.8%
up+1.5% vs last week
Weekly run · Nov 3Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Sources cited
25
in answers that mention Help Scout
Total citations
283
across 33 prompts
Own site share
9.2%
helpscout.com
Where engines get their information
Sources cited in answers that name Help Scout, by citation count.
| Source | Type | Share of citations | Citations | Prompts |
|---|---|---|---|---|
| helpdesk.com | Brand site | 44 | 15 | |
| freshworks.com | Brand site | 32 | 15 | |
| intercom.com | Brand site | 29 | 12 | |
| helpscout.com Own site | Brand site | 26 | 15 | |
| zendesk.com | Brand site | 21 | 12 | |
| zoho.com | Brand site | 17 | 14 | |
| atlassian.com | Brand site | 12 | 8 | |
| hubspot.com | Brand site | 9 | 6 | |
| youtube.com | Video | 9 | 3 | |
| capterra.com | Review site | 8 | 6 | |
| salesforce.com | Brand site | 8 | 6 | |
| g2.com | Review site | 7 | 5 | |
| getmacha.com | Web | 7 | 7 | |
| helpspot.com | Brand site | 7 | 6 | |
| rework.com | Web | 7 | 6 | |
| front.com | Brand site | 6 | 5 | |
| toolradar.com | Web | 5 | 4 | |
| alloysoftware.com | Web | 4 | 4 | |
| itechguides.com | Web | 4 | 3 | |
| pcmag.com | Media | 4 | 4 | |
| reddit.com | Forum | 4 | 3 | |
| xurrent.com | Brand site | 4 | 4 | |
| dragapp.com | Web | 3 | 3 | |
| enjo.ai | Web | 3 | 3 | |
| gleap.ai | Web | 3 | 2 |
Cite as: SlateIndex, “Help Scout AI visibility profile”, https://slateindex.ai/brand/help-scout, data of Nov 3, 2026. Licence: CC BY 4.0.