Kore.ai
NewEnterprise agentic AI platform for customer service, employee productivity and process automation
#33 of 80 in AI Agents450 customers (per kore.ai)43% positive in AI answers
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
- Kore.ai ranks #33 of 80 in AI Agents with an AI visibility score of 2.7 (SlateIndex, Nov 3, 2026).
- Kore.ai is most visible on Perplexity (5.4) and least on Google AI Mode (0).
- AI engines name Kore.ai in 6 of the 30 AI Agents buyer prompts SlateIndex tracks.
- gartner.com is the source AI engines cite most in answers about Kore.ai, with 8 citations.
About
Company details for Kore.ai
Kore.ai offers an enterprise agentic AI platform for building, governing and optimizing AI agents. Its AI agents and workflows serve customer service, employee productivity and multi-system process automation. The Kore.ai Agent Platform, Artemis edition, includes the Autoloop optimization engine. It ranks #33 of 80 in AI Agents on SlateIndex and has a visibility score of 2.7 in the latest weekly run.
Founded in 2013 and headquartered in San Mateo, California, US, the company employs 501–1,000 people. Its differentiator: autoloop continuously optimizes agents against defined goals from first build through production.
- Website
- kore.ai
- Categories
- AI Agents
- Company size
- 501–1,000 employees
- Headquarters
- San Mateo, California, US
- Founded
- 2013
- Company type
- Private, venture-backed
- Funding
- Series E-2
- Customers
- 450 · per kore.ai/customer-stories
- Deployment
- Cloud-based; Artemis first launched on Microsoft Azure
- Support
- Proof Concierge, Forward Deployed Engineers (FDEs)
Read from linkedin.com, g2.com, x.com, kore.ai, retellai.com, aissist.io · refreshed Nov 3, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Changes appear after the second weekly run in AI Agents. Microsoft Copilot Studio leads the category at 33.3%.
Media
Website and product screenshots for Kore.ai
AI mentions & citations
Recent answers that name Kore.ai
Where can I sign up for an AI agent platform?
Enterprise platform: Kore.ai Agent Platform — access is limited to approved organizations and partners; U.S.
Best AI agent platform for enterprise
Top AI agent platform options for B2B SaaS companies
Compare the leading AI Agents platforms
Customer-service voice and chat: Kore.ai, Cognigy, Intercom, or specialized contact-center platforms.
Which AI Agents vendors do analysts recommend?
Salesforce, Google, Kore.ai, and SoundHound AI — identified as Gartner Magic Quadrant Leaders for conversational AI platforms.
Official website of the top AI agent platform vendors
Which AI Agents vendors do analysts recommend?
For customer service, Gartner's July 2026 Conversational AI Platforms research also evaluates Kore.ai, Cognigy, Google, IBM, Salesforce, Yellow.ai and other specialists.
Products & features
What Kore.ai sells
Kore.ai Agent Platform (Artemis edition)
Platform to design, test, train, deploy, analyze and manage AI agents, with multi-engine NLU.
Autoloop
Optimization engine that continuously improves agents against defined goals from first build through production.
ABL (Agent Blueprint Language)
Typed, schema-driven language for defining agent behavior, tools, guardrails, orchestration and handoffs.
ARCH
Built-in AI solution architect that turns plain-language intent into a complete agent system.
StateTrace
Captures the full execution path of an agent across handoffs, state, tool calls and context.
Strengths engines cite
- Named a Gartner Magic Quadrant Leader for conversational AI platforms
Target market & buyers
Large enterprises, including Global 2000 companies
Notable customers include AMD, Autodoc, RCBC.
| Industry | Primary use case |
|---|---|
| Banking and financial services | Treasury and trade banking operations, banking workflows and credit evaluation |
| Healthcare | Omnichannel member engagement for a US health insurer |
| Telecommunications | Voice automation and AI-driven IVR for customer service |
| Travel and hospitality | Self-service for corporate travel and frontline employee assistance for a cruise operator |
| Human resources | Global HR support that automates routine employee inquiries |
| IT services | IT service desk operations with AI agent assistants and workflows |
Funding & recent developments
Funding
| Round | Year | Amount |
|---|---|---|
| Venture round, Sep 2021 | 2021 | $20M |
| Series D | 2023 | — |
| Venture round with NVIDIA, Beedie and NextEquity among investors | 2024 | $150M |
| Strategic growth round led by AllianceBernstein Private Credit Investors | 2026 | — |
| Series E-1 | 2026 | $67M |
| Series E-2 | 2026 | $50M |
| Latest known round | Total raised |
|---|---|
| Series E-2 | — |
Recent developments
- Oct 2026ProductAutoloop optimization engine becomes generally available
Autoloop, an optimization engine for the Artemis platform, became generally available.
- Oct 2026PartnershipAtos partnership for UK enterprise
Partnership with Atos for UK enterprises, announced alongside the Autoloop launch.
- Aug 2026CompanyNamed Leader by Gartner, Forrester and Everest Group
Announced Leader placements in the Gartner Magic Quadrant for Conversational AI Platforms, the Forrester Wave and Everest Group's Agentic AI Products PEAK Matrix.
- May 2026ProductArtemis edition of the Agent Platform launched
The Kore.ai Agent Platform, Artemis edition, replaced the XO name.
Competitive landscape
How Kore.ai compares with its top three alternatives
Kore.ai most often appears alongside Salesforce, AWS, Microsoft Copilot Studio in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| Kore.ai | 2.7% | 1% | New | Pricing not available |
| Salesforce | 46.2% | 9.6% | New | Pricing not available |
| AWS | 35.7% | 7.5% | New | Pricing not available |
| Microsoft Copilot Studio | 33.3% | 5.9% | New | Pricing not available |
| Google Gemini Enterprise | 19.4% | 4.3% | New | Pricing not available |
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 43% · Neutral 28% · Mixed 29% of 7 engine answers that mention Kore.ai
Praised for
- Named a Gartner Magic Quadrant Leader for conversational AI platforms
Criticised for
- Access limited to approved organizations and partners
Cite as: SlateIndex, “Kore.ai AI visibility profile”, https://slateindex.ai/brand/kore-ai, data of Nov 3, 2026. Licence: CC BY 4.0.