Zoom Contact Center sources

One platform, full context

Contact CenterSan Jose, California5,000+ employeesFounded 2022

#17 of 48 in Contact Center 25% positive in AI answers

Track this brand Visit website Compare alternatives

Visibility score

8.8%

+2.6% vs last week

Weekly run · Nov 3

Data collected Nov 3, 2026·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run Nov 9, 2026

Sources cited

in answers that mention Zoom Contact Center

Total citations

111

across 12 prompts

Own site share

6.3%

zoom.com

Where engines get their information

Sources cited in answers that name Zoom Contact Center, by citation count.

Source	Type	Share of citations	Citations	Prompts
gartner.com	Analyst	15.3%	17	6
g2.com	Review site	8.1%	9	6
salesforce.com	Brand site	7.2%	8	6
nextiva.com	Brand site	6.3%	7	6
zendesk.com	Brand site	6.3%	7	4
zoom.com Own site	Brand site	6.3%	7	5
genesys.com	Brand site	4.5%	5	5
nice.com	Web	4.5%	5	3
ringcentral.com	Brand site	4.5%	5	4
contactcenternation.com	Web	3.6%	4	4
metrigy.com	Web	3.6%	4	1
businessnewsdaily.com	Web	2.7%	3	3
cmswire.com	Web	2.7%	3	3
cxtoday.com	Web	2.7%	3	1
isg-one.com	Web	2.7%	3	1
rankite.com	Web	2.7%	3	3
800.com	Web	1.8%	2	1
8x8.com	Brand site	1.8%	2	1
c2perform.com	Web	1.8%	2	1
cisco.com	Web	1.8%	2	1
cloudtalk.io	Brand site	1.8%	2	1
destinationcrm.com	Web	1.8%	2	1
dialpad.com	Brand site	1.8%	2	2
forbes.com	Media	1.8%	2	2
justcall.io	Brand site	1.8%	2	1

Cite as: SlateIndex, “Zoom Contact Center AI visibility profile”, https://slateindex.ai/brand/zoom-contact-center, data of Nov 3, 2026. Licence: CC BY 4.0.