BotpressThe enterprise-grade AI agent platform for customer support
vs
ChaportA better way to talk to your customers
Comparison · Live Chat & AI Support · weekly run Nov 3
Botpress vs Chaport
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Botpress is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 0.9 versus 0 for Chaport.
Choose Botpress if…
- You want the brand AI engines rank higher (0.9 vs 0)
- AI answers describe it more positively (64% vs 0% positive)
- You need SOC 2 or GDPR coverage
- You prefer a larger, established vendor (51–200 employees)
Choose Chaport if…
- You want a lower entry price ($29 vs $150)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Botpress | Chaport |
|---|---|---|
| Visibility score | 0.9% | 0% |
| Change vs last week | New | down−0.6% |
| Rank in Live Chat & AI Support | #32 | #41 |
| Share of voice | 0.4% | 0% |
| Mentions this run | 2 | 0 |
| Positive in AI answers | 64% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Botpress +0.9pp · Chaport −0.6pp over 1 weekly runs.
Engine by engine
Botpress leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
BotpressChaport
Head to head in AI answers
0 engine answers name both brands
0Botpress ranked higher
0Chaport ranked higher
Features, pricing & fit
| Dimension | Botpress | Chaport |
|---|---|---|
| Pricing model | Flat tiers | Flat tiers |
| Entry price | Free; paid from $150 / mo | Free; paid from $29 / mo |
| Free plan | Yes | Yes |
| Deployment | Hosted on AWS | SaaS |
| Integrations | — | 4000+ |
| Compliance | SOC 2, GDPR | — |
| Support | Community support via Discord, Technical support via live chat on the Plus plan, Dedicated support on the Enterprise plan | — |
| Founded | 2017 | 2014 |
| Headquarters | Montreal, Quebec, Canada | Alhambra, California, United States |
| Employees | 51–200 | 11–50 |
| Funding | Series B | Bootstrapped |
| Best for | Support teams whose tickets need judgment and actions across several systems, not only scripted answers | Startups and SMBs that want simple live chat with messaging channels in one place |
Plans side by side
Botpress
Free$0month
Plus$150month, billed annually
Team$750month, billed annually
EnterpriseCustomcustom pricing
Chaport
Free$0month, 2 operators included
Pro$29month billed annually ($39 monthly), 4 operators included
Unlimited$99month billed annually ($129 monthly), unlimited operators
Pros and cons
Themes from the AI answers that mention each brand
Botpress
- highly customizable and autonomous AI bots
- robust free tier and open-source foundation
- visual flow control for building chatbots
- multimodal conversational agents
Chaport
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Botpress vs Chaport”, https://slateindex.ai/compare/botpress-vs-chaport, data of Nov 3, 2026. Licence: CC BY 4.0.