Botpress
NewThe enterprise-grade AI agent platform for customer support
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
- Botpress ranks #18 of 80 in AI Agents with an AI visibility score of 7 (SlateIndex, Nov 3, 2026).
- Botpress is most visible on Google AI Mode (12.6) and least on ChatGPT (0.9).
- AI engines name Botpress in 11 of the 60 AI Agents buyer prompts SlateIndex tracks.
- monday.com is the source AI engines cite most in answers about Botpress, with 3 citations.
About
Company details for Botpress
Botpress is an AI agent platform for customer support. Its agents resolve tickets end to end, take actions such as issuing refunds and updating accounts, and hand off to a human with the conversation history attached. It works on top of an existing helpdesk or as a standalone helpdesk called Botpress Desk. Pricing is based on monthly conversations, with no per-seat charge. It ranks #18 of 80 in AI Agents on SlateIndex and has a visibility score of 7 in the latest weekly run.
Founded in 2017 and headquartered in Montreal, Quebec, Canada, the company employs 51–200 people. Its differentiator: no per-seat cost, with AI usage included in the plan price.
- Website
- botpress.com
- Categories
- AI Agents, Live Chat & AI Support
- Company size
- 51–200 employees
- Headquarters
- Montreal, Quebec, Canada
- Founded
- 2017
- Company type
- Private, venture-backed
- Funding
- Series B
- Pricing
- Free; paid from $150 / mo · flat tiers
- Free trial
- Free plan available
- Deployment
- Hosted on AWS
- Platforms
- Webchat, WhatsApp, Viber
- Compliance
- SOC 2, GDPR
- Support
- Community support via Discord, Technical support via live chat on the Plus plan, Dedicated support on the Enterprise plan
Read from linkedin.com, botpress.com, g2.com, aiagentsquare.com, globenewswire.com · refreshed Nov 3, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Botpress gained 0 points over 1 weekly run in AI Agents. Microsoft Copilot Studio leads the category at 33.3%.
Media
Website and product screenshots for Botpress
AI mentions & citations
Recent answers that name Botpress
Top AI agent platform options for B2B SaaS companies
Most affordable AI agent platform that is still reliable
Check out their options on the Lindy Pricing Page.[](https://www.lindy.ai/pricing)[](https://agentselector.ai/compare/lindy-vs-botpress)
Where can I sign up for an AI agent platform?
Customer-support chatbots: Botpress — supports web-based support agents and has a free Community Edition.
How much does an AI agent platform cost per month?
Botpress, for example, starts around $150/month billed annually.
Where can I sign up for an AI agent platform?
Botpress : A powerful platform for building custom AI chatbots and autonomous support agents with visual flow control.
Is there a free AI agent platform for small teams?
Botpress : Offers a robust free tier and open-source foundation for building conversational AI and support agents.
Best AI agent platform for startups
Botpress / Vercel AI SDK / assistant-ui (Best for Customer Facing / Chat UI Integration)
Official website of the top AI agent platform vendors
Botpress (Visual Agent Studio): Build multimodal conversational agents via Botpress.
Products & features
What Botpress sells
Botpress Studio
Builds AI agents with a visual flow builder, autonomous LLM nodes, knowledge bases and multi-channel delivery.
Botpress Desk
A full ticket management system that can run as a standalone helpdesk.
Strengths engines cite
- highly customizable and autonomous AI bots
- robust free tier and open-source foundation
- visual flow control for building chatbots
- multimodal conversational agents
Target market & buyers
Enterprise customer support teams
Notable customers include Waiver Group, hostifAI, Extendly, 24hassistance, LG2 Fromages d'ici.
| Industry | Primary use case |
|---|---|
| Hospitality | Virtual butler and staff assistant chatbots for hotels that handle guest requests and route tasks to hotel teams |
Funding & recent developments
Funding
| Round | Year | Amount |
|---|---|---|
| Series A | 2021 | $15M |
| Series B | 2025 | $25M |
| Latest known round | Total raised |
|---|---|
| Series B | — |
Recent developments
- May 2026ProductPricing update bundles AI spend into every plan
An AI spend quota is included in every plan and bots are unlimited.
- Jun 2025FundingBotpress raises US$25M Series B
Series B led by FRAMEWORK with Inovia Capital, Deloitte Ventures, HubSpot Ventures and Decibel participating.
Competitive landscape
How Botpress compares with its top three alternatives
Botpress most often appears alongside OpenAI Agents SDK, CrewAI, LangGraph in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| Botpress | 7% | 1.9% | New | Free plan |
| OpenAI Agents SDK | 31.4% | 5.8% | New | Pricing not available |
| CrewAI | 17.5% | 4.9% | New | Free plan |
| LangGraph | 24.4% | 5.3% | New | Pricing not available |
| Microsoft Copilot Studio | 33.3% | 5.9% | New | Pricing not available |
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 64% · Neutral 36% · Mixed 0% of 11 engine answers that mention Botpress
Praised for
- highly customizable and autonomous AI bots
- robust free tier and open-source foundation
- visual flow control for building chatbots
- multimodal conversational agents
Criticised for
Pricing
Flat tiers pricing with a free plan
Cite as: SlateIndex, “Botpress AI visibility profile”, https://slateindex.ai/brand/botpress, data of Nov 3, 2026. Licence: CC BY 4.0.