ClickUpThe everything app for work
vs
ServiceNowCloud platform with AI for enterprise IT, employee and customer workflows
Comparison · Project Management · weekly run Nov 3
ClickUp vs ServiceNow
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
ClickUp is the stronger AI pick in Project Management: it has a visibility score of 44.1 versus 1.2 for ServiceNow.
Choose ClickUp if…
- You want the brand AI engines rank higher (44.1 vs 1.2)
- AI answers describe it more positively (42% vs 36% positive)
- You need SOC 1 Type 2 or SOC 2 Type 2 or SOC 3 or ISO 27001:2022 or ISO 27017:2015 or ISO 27018:2019 or ISO 27701:2019 or ISO 42001 or PCI compliance or GDPR compliant or HIPAA compliant with BAA on Enterprise coverage
- Deep feature set and customization
Choose ServiceNow if…
- You need ISO/IEC 27001 or ISO/IEC 27017 or ISO/IEC 27018 or ISO/IEC 27701 or ISO 9001 or ISO 22301 or ISO/IEC 42001 or SOC 2 Type II or FedRAMP High P-ATO coverage
- Dominant enterprise leader in IT service management
- Strong workflow automation and low-code app development
- Connects customer service, IT and field operations
AI visibility side by side
Latest weekly run · Nov 3
| Metric | ClickUp | ServiceNow |
|---|---|---|
| Visibility score | 44.1% | 1.2% |
| Change vs last week | New | New |
| Rank in Project Management | #3 | #34 |
| Share of voice | 9.1% | 0.4% |
| Mentions this run | 50 | 2 |
| Positive in AI answers | 42% | 36% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
ClickUp 0pp · ServiceNow 0pp over 0 weekly runs.
Engine by engine
ClickUp leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ClickUpServiceNow
Head to head in AI answers
0 engine answers name both brands
0ClickUp ranked higher
0ServiceNow ranked higher
Features, pricing & fit
| Dimension | ClickUp | ServiceNow |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | Free; paid from $9 per seat / mo | — |
| Free plan | Yes | — |
| Deployment | Cloud-hosted on Amazon Web Services, with an Enterprise option for US, EU or APAC data residency | Cloud |
| Integrations | 1000+ | — |
| Compliance | SOC 1 Type 2, SOC 2 Type 2, SOC 3, ISO 27001:2022, ISO 27017:2015, ISO 27018:2019, ISO 27701:2019, ISO 42001, PCI compliance, GDPR compliant, HIPAA compliant with BAA on Enterprise | ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISO 9001, ISO 22301, ISO/IEC 42001, SOC 2 Type II, FedRAMP High P-ATO |
| Support | 24/7 support, Live chat support on Business and above, Priority support on Enterprise, Guided and dedicated onboarding | — |
| Founded | 2017 | 2004 |
| Headquarters | San Diego, California, United States | Santa Clara, CA |
| Employees | — | 5,000+ |
| Funding | Series C · $535M raised | IPO |
| Best for | Teams that want to replace several fragmented work tools with one workspace for tasks, docs, chat and AI | — |
Plans side by side
ClickUp
Free Forever$0user / mo
Core$9user / mo, billed yearly
Business$17user / mo, billed yearly
EnterpriseCustomcustom, contact sales
Max$100user / mo, billed yearly
ServiceNow
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
ClickUp
- Deep feature set and customization
- All-in-one workspace that can replace several tools
- Good value and affordable pricing
- Built-in AI and documentation or knowledge management
- Highly rated by user reviews
ServiceNow
- Dominant enterprise leader in IT service management
- Strong workflow automation and low-code app development
- Connects customer service, IT and field operations
- Strong out-of-the-box integrations with major CRMs
- Ranked highly by analysts and G2
- Long implementation times
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “ClickUp vs ServiceNow”, https://slateindex.ai/compare/clickup-vs-servicenow, data of Nov 3, 2026. Licence: CC BY 4.0.