Cognigy vs ElevenLabs (Agents Platform)
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
ElevenLabs (Agents Platform) is the stronger AI pick in AI Agents: it has a visibility score of 1.2 versus 0.9 for Cognigy.
Choose Cognigy if…
- Recognised as a Forrester Wave Leader for conversational AI
- Named among leading customer-service voice and chat platforms
- Evaluated in Gartner's Conversational AI Platforms research
Choose ElevenLabs (Agents Platform) if…
- You want the brand AI engines rank higher (1.2 vs 0.9)
- You need FedRAMP 20x Class A coverage
- You prefer a larger, established vendor (1,001–5,000 employees)
- free-forever plan with monthly character allowances
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Cognigy | ElevenLabs (Agents Platform) |
|---|---|---|
| Visibility score | 0.9% | 1.2% |
| Change vs last week | New | New |
| Rank in AI Agents | #61 | #57 |
| Share of voice | 0.4% | 0.3% |
| Mentions this run | 3 | 2 |
| Positive in AI answers | — | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Cognigy 0pp · ElevenLabs (Agents Platform) 0pp over 0 weekly runs.
Engine by engine
ElevenLabs (Agents Platform) leads on 1 of 3 engines
Head to head in AI answers
0 engine answers name both brands
Features, pricing & fit
| Dimension | Cognigy | ElevenLabs (Agents Platform) |
|---|---|---|
| Pricing model | — | Flat tiers |
| Entry price | — | Free; paid from $6 / mo |
| Free plan | — | Yes |
| Deployment | Standalone or inside NiCE CXone | — |
| Integrations | 110+ | — |
| Compliance | — | FedRAMP 20x Class A |
| Support | — | Priority support on the Enterprise plan, Talk to sales |
| Founded | — | 2022 |
| Headquarters | Düsseldorf, Germany | London, United Kingdom |
| Employees | 201–500 | 1,001–5,000 |
| Funding | Seed · $175M raised | Series A · $781M raised |
| Best for | Enterprise customer service and contact center teams | Businesses that want to run customer support, sales and other conversational AI agents in production |
Plans side by side
Cognigy
Pricing not available.
ElevenLabs (Agents Platform)
Pros and cons
Themes from the AI answers that mention each brand
Cognigy
- Recognised as a Forrester Wave Leader for conversational AI
- Named among leading customer-service voice and chat platforms
- Evaluated in Gartner's Conversational AI Platforms research
ElevenLabs (Agents Platform)
- free-forever plan with monthly character allowances
- free custom voices for experimenting with voice agents
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Cognigy vs ElevenLabs (Agents Platform)”, https://slateindex.ai/compare/cognigy-vs-elevenlabs-agents-platform, data of Nov 3, 2026. Licence: CC BY 4.0.