CognigyAI agents that get things done. On your platform.
vs
GleanEnterprise AI that understands your company
Comparison · AI Agents · weekly run Nov 3
Cognigy vs Glean
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Cognigy is the stronger AI pick in AI Agents: it has a visibility score of 0.9 versus 0.9 for Glean, and ranks ahead in 0% of the answers that name both.
Choose Cognigy if…
- Recognised as a Forrester Wave Leader for conversational AI
- Named among leading customer-service voice and chat platforms
- Evaluated in Gartner's Conversational AI Platforms research
Choose Glean if…
- You need more native integrations (250+ vs 110+)
- You need ISO 42001 or HIPAA or TX-RAMP Level 2 or SOC 2 Type II or ISO 27001 or GDPR coverage
- You prefer a larger, established vendor (501–1,000 employees)
- Enterprise search across many connected apps
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Cognigy | Glean |
|---|---|---|
| Visibility score | 0.9% | 0.9% |
| Change vs last week | New | New |
| Rank in AI Agents | #61 | #63 |
| Share of voice | 0.4% | 0.4% |
| Mentions this run | 3 | 3 |
| Positive in AI answers | — | 56% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Cognigy 0pp · Glean 0pp over 0 weekly runs.
Engine by engine
Cognigy leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
CognigyGlean
Head to head in AI answers
1 engine answers name both brands
0Cognigy ranked higher
1Glean ranked higher
| Prompt | Engine | Cognigy | Glean |
|---|---|---|---|
| Which AI Agents vendors do analysts recommend? | ChatGPT | #27 | #12 |
Features, pricing & fit
| Dimension | Cognigy | Glean |
|---|---|---|
| Deployment | Standalone or inside NiCE CXone | Per-customer search model stored in the customer's VPC |
| Integrations | 110+ | 250+ |
| Compliance | — | ISO 42001, HIPAA, TX-RAMP Level 2, SOC 2 Type II, ISO 27001, GDPR |
| Support | — | Help Center |
| Founded | — | 2019 |
| Headquarters | Düsseldorf, Germany | San Francisco, CA |
| Employees | 201–500 | 501–1,000 |
| Funding | Seed · $175M raised | Seed or early-stage round (emerged from stealth) · $765M raised |
| Best for | Enterprise customer service and contact center teams | Large enterprises that want AI answers and agents grounded in their own permission-aware company data |
Pros and cons
Themes from the AI answers that mention each brand
Cognigy
- Recognised as a Forrester Wave Leader for conversational AI
- Named among leading customer-service voice and chat platforms
- Evaluated in Gartner's Conversational AI Platforms research
Glean
- Enterprise search across many connected apps
- Seen as a market leader in enterprise search
- Finds answers and internal experts quickly
- Recommended for enterprise-wide knowledge search
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Cognigy vs Glean”, https://slateindex.ai/compare/cognigy-vs-glean, data of Nov 3, 2026. Licence: CC BY 4.0.