CognigyAI agents that get things done. On your platform.
vs
Microsoft Agent 365Control plane to discover, govern and secure AI agents in Microsoft 365
Comparison · AI Agents · weekly run Nov 3
Cognigy vs Microsoft Agent 365
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Cognigy is the stronger AI pick in AI Agents: it has a visibility score of 0.9 versus 0.3 for Microsoft Agent 365.
Choose Cognigy if…
- You want the brand AI engines rank higher (0.9 vs 0.3)
- Recognised as a Forrester Wave Leader for conversational AI
- Named among leading customer-service voice and chat platforms
- Evaluated in Gartner's Conversational AI Platforms research
Choose Microsoft Agent 365 if…
- You prefer a larger, established vendor (5,000+ employees)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Cognigy | Microsoft Agent 365 |
|---|---|---|
| Visibility score | 0.9% | 0.3% |
| Change vs last week | New | New |
| Rank in AI Agents | #61 | #72 |
| Share of voice | 0.4% | 0.1% |
| Mentions this run | 3 | 1 |
| Positive in AI answers | — | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Cognigy 0pp · Microsoft Agent 365 0pp over 0 weekly runs.
Engine by engine
Cognigy leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
CognigyMicrosoft Agent 365
Head to head in AI answers
0 engine answers name both brands
0Cognigy ranked higher
0Microsoft Agent 365 ranked higher
Features, pricing & fit
| Dimension | Cognigy | Microsoft Agent 365 |
|---|---|---|
| Deployment | Standalone or inside NiCE CXone | Managed through the Microsoft 365 admin center |
| Integrations | 110+ | — |
| Founded | — | 2025 |
| Headquarters | Düsseldorf, Germany | Redmond, Washington |
| Employees | 201–500 | 5,000+ |
| Funding | Seed · $175M raised | — |
| Best for | Enterprise customer service and contact center teams | — |
Pros and cons
Themes from the AI answers that mention each brand
Cognigy
- Recognised as a Forrester Wave Leader for conversational AI
- Named among leading customer-service voice and chat platforms
- Evaluated in Gartner's Conversational AI Platforms research
Microsoft Agent 365
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Cognigy vs Microsoft Agent 365”, https://slateindex.ai/compare/cognigy-vs-microsoft-agent-365, data of Nov 3, 2026. Licence: CC BY 4.0.