CognigyAI agents that get things done. On your platform.
vs
Relay.appAI Agents
Comparison · AI Agents · weekly run Nov 3
Cognigy vs Relay.app
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Cognigy is the stronger AI pick in AI Agents: it has a visibility score of 0.9 versus 0 for Relay.app.
Choose Cognigy if…
- You want the brand AI engines rank higher (0.9 vs 0)
- Recognised as a Forrester Wave Leader for conversational AI
- Named among leading customer-service voice and chat platforms
- Evaluated in Gartner's Conversational AI Platforms research
Choose Relay.app if…
- You need SOC 2 Type 2 coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Cognigy | Relay.app |
|---|---|---|
| Visibility score | 0.9% | 0% |
| Change vs last week | New | New |
| Rank in AI Agents | #61 | #79 |
| Share of voice | 0.4% | 0% |
| Mentions this run | 3 | 0 |
| Positive in AI answers | — | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Cognigy 0pp · Relay.app 0pp over 0 weekly runs.
Engine by engine
Cognigy leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
CognigyRelay.app
Head to head in AI answers
0 engine answers name both brands
0Cognigy ranked higher
0Relay.app ranked higher
Features, pricing & fit
| Dimension | Cognigy | Relay.app |
|---|---|---|
| Deployment | Standalone or inside NiCE CXone | Cloud-only |
| Integrations | 110+ | — |
| Compliance | — | SOC 2 Type 2 |
| Founded | — | 2021 |
| Headquarters | Düsseldorf, Germany | San Francisco, CA |
| Employees | 201–500 | — |
| Funding | Seed · $175M raised | Seed |
| Best for | Enterprise customer service and contact center teams | — |
Pros and cons
Themes from the AI answers that mention each brand
Cognigy
- Recognised as a Forrester Wave Leader for conversational AI
- Named among leading customer-service voice and chat platforms
- Evaluated in Gartner's Conversational AI Platforms research
Relay.app
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Cognigy vs Relay.app”, https://slateindex.ai/compare/cognigy-vs-relay-app, data of Nov 3, 2026. Licence: CC BY 4.0.