ConnecteamOne app. One place. One way of working.
vs
ServiceTitanAI software for commercial and residential trades
Comparison · Field Service Management · weekly run Nov 3
Connecteam vs ServiceTitan
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
ServiceTitan is the stronger AI pick in Field Service Management: it has a visibility score of 28.9 versus 9.3 for Connecteam, and ranks ahead in 70% of the answers that name both.
Choose Connecteam if…
- You want a free plan to start
- AI answers describe it more positively (35% vs 23% positive)
- Free plan for up to 10 users
- Streamlined mobile-first time tracking and task management
Choose ServiceTitan if…
- You want the brand AI engines rank higher (28.9 vs 9.3)
- You prefer a larger, established vendor (1,001–5,000 employees)
- Market leader for residential and commercial trade contractors
- All-in-one platform for HVAC, plumbing, and electrical trades
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Connecteam | ServiceTitan |
|---|---|---|
| Visibility score | 9.3% | 28.9% |
| Change vs last week | New | New |
| Rank in Field Service Management | #13 | #5 |
| Share of voice | 3.2% | 8.3% |
| Mentions this run | 16 | 40 |
| Positive in AI answers | 35% | 23% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Connecteam 0pp · ServiceTitan 0pp over 0 weekly runs.
Engine by engine
ServiceTitan leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ConnecteamServiceTitan
Head to head in AI answers
10 engine answers name both brands
3Connecteam ranked higher
7ServiceTitan ranked higher
| Prompt | Engine | Connecteam | ServiceTitan |
|---|---|---|---|
| What are the best field service management tools in 2026? | ChatGPT | #13 | #2 |
| What are the best field service management tools in 2026? | Perplexity | #10 | #6 |
| Best field service management software for startups | AI Mode | #7 | #1 |
| Which field service management software has the best reviews? | ChatGPT | #7 | #4 |
| Which field service management software has the best reviews? | Perplexity | #3 | #5 |
| Compare the leading field service management platforms | Perplexity | #12 | #7 |
| Alternatives to the most popular field service management software | ChatGPT | #15 | #1 |
| Which field service management software has transparent pricing? | AI Mode | #4 | #6 |
| Which field service management tools offer annual discounts? | Perplexity | #5 | #12 |
| Where can I sign up for a field service management software? | AI Mode | #8 | #4 |
Features, pricing & fit
| Dimension | Connecteam | ServiceTitan |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | Free; paid from $29 per seat / mo | Contact sales |
| Free plan | Yes | No |
| Deployment | — | Cloud-based |
| Integrations | — | 70+ |
| Support | 24/7 live support via live chat and email, Dedicated success manager and implementation expert | — |
| Founded | — | 2012 |
| Headquarters | New York City, NY, United States | Glendale, California, US |
| Employees | 201–500 | 1,001–5,000 |
| Funding | Series C · $220M raised | IPO · $1100M raised |
| Best for | Frontline and deskless teams, from small teams to global enterprises | Home and commercial contractors in the trades, from residential service companies to enterprise construction firms |
Plans side by side
Connecteam
Basic$29per month, first 30 users (Operations hub)
Advanced$49per month, first 30 users (Operations hub)
Expert$99per month, first 30 users (Operations hub)
EnterpriseCustomcustom pricing, contact sales
Small Business$0free for life, up to 10 users
ServiceTitan
StarterCustomper technician
EssentialsCustomper technician
The WorksCustomper technician
Pros and cons
Themes from the AI answers that mention each brand
Connecteam
- Free plan for up to 10 users
- Streamlined mobile-first time tracking and task management
- 14-day free trial
- Transparent, scalable, budget-friendly pricing
- Strong scheduling, GPS time tracking and workforce coordination
ServiceTitan
- Market leader for residential and commercial trade contractors
- All-in-one platform for HVAC, plumbing, and electrical trades
- Deepest operational platform with pricing books and marketing integration
- Strong ratings of 4.3-4.5/5 from more than 300 reviews
- Suited to scaling large enterprise-level home service businesses
- Typically more expensive and complex than alternatives
- High implementation costs and steep learning curve for startups
- Pricing kept behind quote-only sales process
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Connecteam vs ServiceTitan”, https://slateindex.ai/compare/connecteam-vs-servicetitan, data of Nov 3, 2026. Licence: CC BY 4.0.