Countly vs Smartlook
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Countly is the stronger AI pick in Product Analytics: it has a visibility score of 2.2 versus 0 for Smartlook.
Choose Countly if…
- You want the brand AI engines rank higher (2.2 vs 0)
- AI answers describe it more positively (17% vs 0% positive)
- You need a self-hosted or on-premises option
- You need ISO 27001 or ISO 27017 or ISO 27018 or SOC 2 Type II or TISAX Participant coverage
Choose Smartlook if…
No clear advantage in the published data.
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Countly | Smartlook |
|---|---|---|
| Visibility score | 2.2% | 0% |
| Change vs last week | up+0.4% | no change0% |
| Rank in Product Analytics | #18 | #29 |
| Share of voice | 0.7% | 0% |
| Mentions this run | 4 | 0 |
| Positive in AI answers | 17% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Countly +0.40000000000000013pp · Smartlook 0pp over 1 weekly runs.
Engine by engine
Countly leads on 2 of 3 engines
Head to head in AI answers
0 engine answers name both brands
Features, pricing & fit
| Dimension | Countly | Smartlook |
|---|---|---|
| Pricing model | Usage-based | — |
| Entry price | $175 / mo | — |
| Free plan | No · 14-day trial | — |
| Deployment | On-premise, self-hosted, or managed private cloud | Cloud |
| Compliance | ISO 27001, ISO 27017, ISO 27018, SOC 2 Type II, TISAX Participant | — |
| Support | Dedicated Customer Success Manager (Enterprise), Tailored onboarding and support (Enterprise), Service level agreement (Enterprise) | Online support until the Last Day of Support, Dedicated Account Manager, Email support@smartlook.com, Self-support documentation |
| Founded | 2013 | — |
| Headquarters | London, United Kingdom | — |
| Employees | 51–200 | — |
| Funding | Seed (led by Seedcamp, with Notion Capital and angels) | Series A · $4M raised |
| Best for | Organizations that want product analytics with full data ownership, from growing teams that want a managed private cloud to regulated or security-conscious organizations that need self-hosting. | Teams that need to understand why users act as they do on websites and mobile apps, including enterprises with multiple teams. |
Plans side by side
Smartlook
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Countly
- free trial offered
- pricing requires plan-specific or sales-assisted quotes
- discount amount and trial duration not publicly specified
Smartlook
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Countly vs Smartlook”, https://slateindex.ai/compare/countly-vs-smartlook, data of Nov 3, 2026. Licence: CC BY 4.0.