DifyThe Platform for Production-Ready Agentic Workflows
vs
ServiceNowCloud platform with AI for enterprise IT, employee and customer workflows
Comparison · AI Agents · weekly run Nov 3
Dify vs ServiceNow
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
ServiceNow is the stronger AI pick in AI Agents: it has a visibility score of 9.3 versus 5.2 for Dify, and ranks ahead in 100% of the answers that name both.
Choose Dify if…
- You need a self-hosted or on-premises option
- You need ISO 27001:2022 or GDPR coverage
- Self-hosting and strong data control
- Recommended as a no-code option
Choose ServiceNow if…
- You want the brand AI engines rank higher (9.3 vs 5.2)
- AI answers describe it more positively (36% vs 27% positive)
- You need ISO/IEC 27001 or ISO/IEC 27017 or ISO/IEC 27018 or ISO/IEC 27701 or ISO 9001 or ISO 22301 or ISO/IEC 42001 or FedRAMP High P-ATO coverage
- Dominant enterprise leader in IT service management
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Dify | ServiceNow |
|---|---|---|
| Visibility score | 5.2% | 9.3% |
| Change vs last week | New | New |
| Rank in AI Agents | #22 | #14 |
| Share of voice | 1.5% | 2.5% |
| Mentions this run | 11 | 16 |
| Positive in AI answers | 27% | 36% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Dify 0pp · ServiceNow 0pp over 0 weekly runs.
Engine by engine
ServiceNow leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
DifyServiceNow
Head to head in AI answers
2 engine answers name both brands
0Dify ranked higher
2ServiceNow ranked higher
| Prompt | Engine | Dify | ServiceNow |
|---|---|---|---|
| Which AI Agents vendors do analysts recommend? | ChatGPT | #17 | #5 |
| Official website of the top AI agent platform vendors | ChatGPT | #20 | #10 |
Features, pricing & fit
| Dimension | Dify | ServiceNow |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | Free; paid from $590 / mo | — |
| Free plan | Yes | — |
| Deployment | Dify Cloud, customer VPC, or self-hosted (Docker, Kubernetes via Helm chart) | Cloud |
| Compliance | SOC 2 Type II, ISO 27001:2022, GDPR | ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISO 9001, ISO 22301, ISO/IEC 42001, SOC 2 Type II, FedRAMP High P-ATO |
| Support | Community Discord and forum support, Dedicated CSM and 24/7 support on Enterprise, Professional technical support on Enterprise | — |
| Founded | 2023 | 2004 |
| Headquarters | — | Santa Clara, CA |
| Employees | — | 5,000+ |
| Funding | Series Pre-A | IPO |
| Best for | Enterprise teams and developers who need to take AI agents and workflows from prototype to production, including organizations that require private deployment, security review and audit. | — |
Plans side by side
Dify
Professional$590per workspace / year
Team$1,590per workspace / year
Sandbox$0free
EnterpriseCustomcustom, contact sales
Community$0free
ServiceNow
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Dify
- Self-hosting and strong data control
- Recommended as a no-code option
- Well suited for building AI-powered applications
ServiceNow
- Dominant enterprise leader in IT service management
- Strong workflow automation and low-code app development
- Connects customer service, IT and field operations
- Strong out-of-the-box integrations with major CRMs
- Ranked highly by analysts and G2
- Long implementation times
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Dify vs ServiceNow”, https://slateindex.ai/compare/dify-vs-servicenow, data of Nov 3, 2026. Licence: CC BY 4.0.