ElevenLabs (Agents Platform)Deploy agents that talk, type, and take action
vs
ZendeskAI-powered customer service platform
Comparison · AI Agents · weekly run Nov 3
ElevenLabs (Agents Platform) vs Zendesk
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Zendesk is the stronger AI pick in AI Agents: it has a visibility score of 4.8 versus 1.2 for ElevenLabs (Agents Platform).
Choose ElevenLabs (Agents Platform) if…
- You want a free plan to start
- You need FedRAMP 20x Class A coverage
- Flat tiers pricing suits your budget better than per seat
- free-forever plan with monthly character allowances
Choose Zendesk if…
- You want the brand AI engines rank higher (4.8 vs 1.2)
- You need SOC 2 Type II or ISO 27001:2022 or ISO 27018:2019 or ISO 27701:2019 or ISO 27017:2015 or ISO 42001:2023 or FedRAMP LI-SaaS or Cyber Essentials Plus coverage
- You prefer a larger, established vendor (5,000+ employees)
- Per seat pricing suits your budget better than flat tiers
AI visibility side by side
Latest weekly run · Nov 3
| Metric | ElevenLabs (Agents Platform) | Zendesk |
|---|---|---|
| Visibility score | 1.2% | 4.8% |
| Change vs last week | New | New |
| Rank in AI Agents | #57 | #25 |
| Share of voice | 0.3% | 0.9% |
| Mentions this run | 2 | 6 |
| Positive in AI answers | — | 34% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
ElevenLabs (Agents Platform) 0pp · Zendesk 0pp over 0 weekly runs.
Engine by engine
Zendesk leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ElevenLabs (Agents Platform)Zendesk
Head to head in AI answers
0 engine answers name both brands
0ElevenLabs (Agents Platform) ranked higher
0Zendesk ranked higher
Features, pricing & fit
| Dimension | ElevenLabs (Agents Platform) | Zendesk |
|---|---|---|
| Pricing model | Flat tiers | Per seat |
| Entry price | Free; paid from $6 / mo | $19 per seat / mo |
| Free plan | Yes | No |
| Deployment | — | Cloud (SaaS) |
| Integrations | — | 1800+ |
| Compliance | FedRAMP 20x Class A | SOC 2 Type II, ISO 27001:2022, ISO 27018:2019, ISO 27701:2019, ISO 27017:2015, ISO 42001:2023, FedRAMP LI-SaaS, Cyber Essentials Plus |
| Support | Priority support on the Enterprise plan, Talk to sales | Help Center, Community, Partners |
| Founded | 2022 | 2007 |
| Headquarters | London, United Kingdom | San Francisco, California, United States |
| Employees | 1,001–5,000 | 5,000+ |
| Funding | Series A · $781M raised | Take-private (Hellman & Friedman, Permira) |
| Best for | Businesses that want to run customer support, sales and other conversational AI agents in production | Support teams from startups to enterprises that need omnichannel ticketing with AI automation |
Plans side by side
ElevenLabs (Agents Platform)
Free$0month
Starter$6month
Creator$22month
Pro$99month
Scale$299month
Business$990month
EnterpriseCustomcustom
Zendesk
Support Team$19agent/month paid yearly
Suite Team$55agent/month paid yearly
Suite Professional$115agent/month paid yearly
Suite Enterprise + CopilotCustomcontact sales
Pros and cons
Themes from the AI answers that mention each brand
ElevenLabs (Agents Platform)
- free-forever plan with monthly character allowances
- free custom voices for experimenting with voice agents
Zendesk
- Industry leader in omnichannel customer support
- Scalable platform for large enterprise teams
- Mature ticketing operations and SLA management
- Extensive marketplace and broad integrations
- Free trial available for 14 days
- Heavy, slow deployment compared with lighter tools
- High per-agent costs
- AI add-ons billed separately on top of base fee
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “ElevenLabs (Agents Platform) vs Zendesk”, https://slateindex.ai/compare/elevenlabs-agents-platform-vs-zendesk, data of Nov 3, 2026. Licence: CC BY 4.0.