G2 vs Salesforce
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Salesforce is the stronger AI pick in Sales Engagement: it has a visibility score of 47.2 versus 7 for G2, and ranks ahead in 36% of the answers that name both.
Choose G2 if…
No clear advantage in the published data.
Choose Salesforce if…
- You want the brand AI engines rank higher (47.2 vs 7)
- You need ISO 27001:2022 or ISO 27017 or ISO 27018 or SOC 1 or SOC 2 or SOC 3 or HITRUST coverage
- You prefer a larger, established vendor (5,000+ employees)
- Powerful reporting, automation and customisation
AI visibility side by side
Latest weekly run · Nov 3
| Metric | G2 | Salesforce |
|---|---|---|
| Visibility score | 7% | 47.2% |
| Change vs last week | New | up+2.5% |
| Rank in Sales Engagement | #14 | #5 |
| Share of voice | 1.4% | 10.1% |
| Mentions this run | 9 | 62 |
| Positive in AI answers | — | 21% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
G2 +7pp · Salesforce +2.6000000000000014pp over 1 weekly runs.
Engine by engine
Salesforce leads on 3 of 3 engines
Head to head in AI answers
11 engine answers name both brands
| Prompt | Engine | G2 | Salesforce |
|---|---|---|---|
| What are the best Sales Engagement tools in 2026? | ChatGPT | #11 | #12 |
| Best sales engagement platform for enterprise | ChatGPT | #6 | #3 |
| Which sales engagement platform has the best reviews? | ChatGPT | #4 | #9 |
| Which sales engagement platform has the best reviews? | AI Mode | #1 | #6 |
| Which sales engagement platform has the best reviews? | Perplexity | #2 | #7 |
| Which Sales Engagement tools offer annual discounts? | AI Mode | #4 | #2 |
| Which Sales Engagement tools offer annual discounts? | Perplexity | #2 | #12 |
| Who makes the most used sales engagement platform? | Perplexity | #2 | #1 |
| Is Instantly a good sales engagement platform? | ChatGPT | #4 | #3 |
| Is Instantly a good sales engagement platform? | AI Mode | #4 | #6 |
| What are the pros and cons of Klenty? | AI Mode | #2 | #5 |
Features, pricing & fit
| Dimension | G2 | Salesforce |
|---|---|---|
| Deployment | — | Cloud (SaaS) |
| Compliance | — | ISO 27001:2022, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC 3, HITRUST |
| Support | — | Phone, Trailblazer Community, Success Plans, Trailhead training |
| Founded | 1989 | 1999 |
| Headquarters | San Diego, California, United States | San Francisco, California |
| Employees | 51–200 | 5,000+ |
| Best for | — | Businesses from small companies to large enterprises wanting sales, service, marketing and commerce on one CRM platform |
Pros and cons
Themes from the AI answers that mention each brand
G2
Profile in progress.
Salesforce
- Powerful reporting, automation and customisation
- Market leader and gold standard CRM
- Deep ecosystem and strong CRM integrations
- Built for large enterprises and scaling
- Free trial to test its features
- Requires a dedicated administrator to manage
- High enterprise pricing
- Heavy, slow implementation that suits large budgets
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “G2 vs Salesforce”, https://slateindex.ai/compare/g2-vs-salesforce, data of Nov 3, 2026. Licence: CC BY 4.0.