InfobipBuild meaningful customer relationships across any communication channel
vs
RingoverAI-Powered Communications to Accelerate Your Growth
Comparison · Contact Center · weekly run Nov 3
Infobip vs Ringover
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Ringover is the stronger AI pick in Contact Center: it has a visibility score of 2.7 versus 0.3 for Infobip.
Choose Infobip if…
- You need ISO 27001 or ISO 27018 or ISO 22301 or SOC 2 Type 2 or CSA STAR Level 1 registration or Spain ENS basic compliance coverage
Choose Ringover if…
- You want the brand AI engines rank higher (2.7 vs 0.3)
- You need PCI-DSS for service providers or HDS (health data hosting) or ISO 14001 or ISO 27001:2013 or ISO 50001 coverage
- Highest average rating on Capterra, tied at 4.83/5
- Large, well-validated review base (429 reviews)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Infobip | Ringover |
|---|---|---|
| Visibility score | 0.3% | 2.7% |
| Change vs last week | up+0.3% | down−0.7% |
| Rank in Contact Center | #40 | #27 |
| Share of voice | 0.1% | 0.5% |
| Mentions this run | 1 | 3 |
| Positive in AI answers | — | 86% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Infobip +0.3pp · Ringover −0.6999999999999997pp over 1 weekly runs.
Engine by engine
Ringover leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
InfobipRingover
Head to head in AI answers
0 engine answers name both brands
0Infobip ranked higher
0Ringover ranked higher
Features, pricing & fit
| Dimension | Infobip | Ringover |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | $19 per seat / mo |
| Free plan | — | No |
| Deployment | — | Cloud (SaaS) |
| Integrations | — | 100+ |
| Compliance | ISO 9001, ISO 27001, ISO 27018, ISO 22301, SOC 2 Type 2, CSA STAR Level 1 registration, Spain ENS basic compliance | PCI-DSS for service providers, HDS (health data hosting), ISO 9001, ISO 14001, ISO 27001:2013, ISO 50001 |
| Support | Support center, Service status page | Dedicated 24/7 support on Enterprise plan, Dedicated Customer Success Manager, Tailored onboarding and training, Priority support on Business AI plan |
| Founded | 2006 | 2005 |
| Headquarters | London, United Kingdom | London, Barcelona and Atlanta |
| Employees | 1,001–5,000 | — |
| Funding | Debt facility (BlackRock and Blue Owl as lenders) | Funding round (€20M) · $32M raised |
| Best for | Enterprises and digital natives that need to message customers across many channels and countries | Sales, recruitment and staffing, and customer support teams that rely on phone calls every day |
Plans side by side
Infobip
Pricing not available.
Ringover
Talk$19user/month (12-month commitment, min 3 users); $29 monthly
Business$49user/month (12-month commitment, min 3 users); $69 monthly
Unified$69user/month (12-month commitment, min 3 users); $89 monthly
EnterpriseCustomcustom pricing, minimum 50 users
Pros and cons
Themes from the AI answers that mention each brand
Infobip
Profile in progress.
Ringover
- Highest average rating on Capterra, tied at 4.83/5
- Large, well-validated review base (429 reviews)
- Among the strongest contact center platforms by current user reviews
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Infobip vs Ringover”, https://slateindex.ai/compare/infobip-vs-ringover, data of Nov 3, 2026. Licence: CC BY 4.0.