monday.comThe AI workspace for people and agents
vs
SegmentCollect, unify, and enrich customer data across any app or device.
Comparison · CRM · weekly run Nov 3
monday.com vs Segment
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
monday.com is the stronger AI pick in CRM: it has a visibility score of 10.1 versus 2.6 for Segment.
Choose monday.com if…
- You want the brand AI engines rank higher (10.1 vs 2.6)
- You need more native integrations (850+ vs 750+)
- You need SOC 1 Type II or SOC 3 or ISO/IEC 27001:2022 or ISO/IEC 27018:2019 or ISO/IEC 27017:2015 or ISO/IEC 27032:2023 or ISO/IEC 27701:2019 or CSA STAR or TX-RAMP coverage
- Highly customizable visual boards and workspace
Choose Segment if…
- You need SOC 2 Type I or HIPAA eligibility or PCI DSS Level 1 or Binding Corporate Rules or ISO/IEC 27001 or ISO/IEC 27017 or ISO/IEC 27018 coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | monday.com | Segment |
|---|---|---|
| Visibility score | 10.1% | 2.6% |
| Change vs last week | down−2.3% | New |
| Rank in CRM | #7 | #20 |
| Share of voice | 4% | 0.9% |
| Mentions this run | 18 | 4 |
| Positive in AI answers | 33% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
monday.com −2.200000000000001pp · Segment +2.6pp over 1 weekly runs.
Engine by engine
monday.com leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
monday.comSegment
Head to head in AI answers
0 engine answers name both brands
0monday.com ranked higher
0Segment ranked higher
Features, pricing & fit
| Dimension | monday.com | Segment |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | Free; paid from $9 per seat / mo | — |
| Free plan | Yes | — |
| Deployment | Cloud | — |
| Integrations | 850+ | 750+ |
| Compliance | SOC 1 Type II, SOC 2 Type II, SOC 3, ISO/IEC 27001:2022, ISO/IEC 27018:2019, ISO/IEC 27017:2015, ISO/IEC 27032:2023, ISO/IEC 27701:2019, CSA STAR, TX-RAMP | SOC 2 Type II, SOC 2 Type I, HIPAA eligibility, PCI DSS Level 1, Binding Corporate Rules, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018 |
| Support | Help center, 24/7 support, Enterprise onboarding and training, Webinars | Help Center, Support plans, Live chat for paid support customers starting October 5, 2026 |
| Founded | 2012 | — |
| Headquarters | Tel Aviv, Israel | — |
| Employees | 1,001–5,000 | — |
| Funding | Post-IPO Equity · $235M raised | Series D · $284M raised |
| Best for | Teams that want their CRM on the same platform as their project and delivery work | Teams that want to collect first-party customer data once and send it to a data warehouse or many other tools. |
Plans side by side
monday.com
Free$0free forever, up to 2 seats
Basic$9seat / month, billed annually
Standard$12seat / month, billed annually
Pro$19seat / month, billed annually
EnterpriseCustomcustom price
Segment
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
monday.com
- Highly customizable visual boards and workspace
- Strong workflow automation
- User-friendly and quick to onboard teams
- Top ratings and high user satisfaction
- Clear, transparent per-seat pricing tiers
Segment
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “monday.com vs Segment”, https://slateindex.ai/compare/monday-com-vs-segment, data of Nov 3, 2026. Licence: CC BY 4.0.