monday.com vs ServiceNow
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
monday.com is the stronger AI pick in Project Management: it has a visibility score of 45.8 versus 1.2 for ServiceNow, and ranks ahead in 0% of the answers that name both.
Choose monday.com if…
- You want the brand AI engines rank higher (45.8 vs 1.2)
- You need SOC 1 Type II or SOC 3 or ISO/IEC 27001:2022 or ISO/IEC 27018:2019 or ISO/IEC 27017:2015 or ISO/IEC 27032:2023 or ISO/IEC 27701:2019 or CSA STAR or TX-RAMP coverage
- Highly customizable visual boards and workspace
- Strong workflow automation
Choose ServiceNow if…
- AI answers describe it more positively (36% vs 33% positive)
- You need ISO/IEC 27001 or ISO/IEC 27017 or ISO/IEC 27018 or ISO/IEC 27701 or ISO 9001 or ISO 22301 or ISO/IEC 42001 or FedRAMP High P-ATO coverage
- You prefer a larger, established vendor (5,000+ employees)
- Dominant enterprise leader in IT service management
AI visibility side by side
Latest weekly run · Nov 3
| Metric | monday.com | ServiceNow |
|---|---|---|
| Visibility score | 45.8% | 1.2% |
| Change vs last week | New | New |
| Rank in Project Management | #2 | #34 |
| Share of voice | 9.6% | 0.4% |
| Mentions this run | 52 | 2 |
| Positive in AI answers | 33% | 36% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
monday.com 0pp · ServiceNow 0pp over 0 weekly runs.
Engine by engine
monday.com leads on 3 of 3 engines
Head to head in AI answers
1 engine answers name both brands
| Prompt | Engine | monday.com | ServiceNow |
|---|---|---|---|
| Best project management tool for enterprise | AI Mode | #9 | #7 |
Features, pricing & fit
| Dimension | monday.com | ServiceNow |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | Free; paid from $9 per seat / mo | — |
| Free plan | Yes | — |
| Deployment | Cloud | Cloud |
| Integrations | 850+ | — |
| Compliance | SOC 1 Type II, SOC 2 Type II, SOC 3, ISO/IEC 27001:2022, ISO/IEC 27018:2019, ISO/IEC 27017:2015, ISO/IEC 27032:2023, ISO/IEC 27701:2019, CSA STAR, TX-RAMP | ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISO 9001, ISO 22301, ISO/IEC 42001, SOC 2 Type II, FedRAMP High P-ATO |
| Support | Help center, 24/7 support, Enterprise onboarding and training, Webinars | — |
| Founded | 2012 | 2004 |
| Headquarters | Tel Aviv, Israel | Santa Clara, CA |
| Employees | 1,001–5,000 | 5,000+ |
| Funding | Post-IPO Equity · $235M raised | IPO |
| Best for | Teams that want their CRM on the same platform as their project and delivery work | — |
Plans side by side
monday.com
ServiceNow
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
monday.com
- Highly customizable visual boards and workspace
- Strong workflow automation
- User-friendly and quick to onboard teams
- Top ratings and high user satisfaction
- Clear, transparent per-seat pricing tiers
ServiceNow
- Dominant enterprise leader in IT service management
- Strong workflow automation and low-code app development
- Connects customer service, IT and field operations
- Strong out-of-the-box integrations with major CRMs
- Ranked highly by analysts and G2
- Long implementation times
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “monday.com vs ServiceNow”, https://slateindex.ai/compare/monday-com-vs-servicenow, data of Nov 3, 2026. Licence: CC BY 4.0.