monday.comThe AI workspace for people and agents
vs
ShelfNext-generation knowledge and governance platform for accurate GenAI answers.
Comparison · Knowledge Management · weekly run Nov 3
monday.com vs Shelf
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
monday.com is the stronger AI pick in Knowledge Management: it has a visibility score of 1.7 versus 1.5 for Shelf.
Choose monday.com if…
- You want the brand AI engines rank higher (1.7 vs 1.5)
- You need SOC 1 Type II or SOC 3 or ISO/IEC 27001:2022 or ISO/IEC 27018:2019 or ISO/IEC 27017:2015 or ISO/IEC 27032:2023 or ISO/IEC 27701:2019 or CSA STAR or TX-RAMP coverage
- You prefer a larger, established vendor (1,001–5,000 employees)
- Highly customizable visual boards and workspace
Choose Shelf if…
- AI answers describe it more positively (67% vs 33% positive)
- You need GDPR or CCPA coverage
- Recommended by analysts for knowledge management
- Suited to customer-service and contact-center knowledge management
AI visibility side by side
Latest weekly run · Nov 3
| Metric | monday.com | Shelf |
|---|---|---|
| Visibility score | 1.7% | 1.5% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #37 | #38 |
| Share of voice | 0.5% | 0.7% |
| Mentions this run | 3 | 4 |
| Positive in AI answers | 33% | 67% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
monday.com 0pp · Shelf 0pp over 0 weekly runs.
Engine by engine
monday.com leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
monday.comShelf
Head to head in AI answers
0 engine answers name both brands
0monday.com ranked higher
0Shelf ranked higher
Features, pricing & fit
| Dimension | monday.com | Shelf |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | Free; paid from $9 per seat / mo | — |
| Free plan | Yes | — |
| Deployment | Cloud | Cloud-hosted on AWS, with data centers in the US, Canada and EU |
| Integrations | 850+ | — |
| Compliance | SOC 1 Type II, SOC 2 Type II, SOC 3, ISO/IEC 27001:2022, ISO/IEC 27018:2019, ISO/IEC 27017:2015, ISO/IEC 27032:2023, ISO/IEC 27701:2019, CSA STAR, TX-RAMP | SOC 2 Type II, GDPR, CCPA |
| Support | Help center, 24/7 support, Enterprise onboarding and training, Webinars | Contact form on the website, Developer portal with API specs, cookbooks and SDKs |
| Founded | 2012 | — |
| Headquarters | Tel Aviv, Israel | New York City, NY, United States |
| Employees | 1,001–5,000 | 51–200 |
| Funding | Post-IPO Equity · $235M raised | Series B · $61M raised |
| Best for | Teams that want their CRM on the same platform as their project and delivery work | Business and knowledge management teams that need governed enterprise knowledge, and technical teams that want a data layer under their own AI applications. |
Plans side by side
monday.com
Free$0free forever, up to 2 seats
Basic$9seat / month, billed annually
Standard$12seat / month, billed annually
Pro$19seat / month, billed annually
EnterpriseCustomcustom price
Shelf
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
monday.com
- Highly customizable visual boards and workspace
- Strong workflow automation
- User-friendly and quick to onboard teams
- Top ratings and high user satisfaction
- Clear, transparent per-seat pricing tiers
Shelf
- Recommended by analysts for knowledge management
- Suited to customer-service and contact-center knowledge management
- Recommended for vendor landscape and competitive intelligence databases
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “monday.com vs Shelf”, https://slateindex.ai/compare/monday-com-vs-shelf, data of Nov 3, 2026. Licence: CC BY 4.0.