monday.comThe AI workspace for people and agents
vs
VerintContact Center
Comparison · Knowledge Management · weekly run Nov 3
monday.com vs Verint
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Verint is the stronger AI pick in Knowledge Management: it has a visibility score of 1.9 versus 1.7 for monday.com.
Choose monday.com if…
- You need SOC 1 Type II or SOC 2 Type II or SOC 3 or ISO/IEC 27001:2022 or ISO/IEC 27018:2019 or ISO/IEC 27017:2015 or ISO/IEC 27032:2023 or ISO/IEC 27701:2019 or CSA STAR or TX-RAMP coverage
- Highly customizable visual boards and workspace
- Strong workflow automation
- User-friendly and quick to onboard teams
Choose Verint if…
- You want the brand AI engines rank higher (1.9 vs 1.7)
- AI answers describe it more positively (40% vs 33% positive)
- You need PCI DSS Level 1 Service Provider or SOC 2 or HIPAA HITECH or CMMC Level 1 or ISO 27001 coverage
- Recommended by analysts for enterprise contact-center platforms
AI visibility side by side
Latest weekly run · Nov 3
| Metric | monday.com | Verint |
|---|---|---|
| Visibility score | 1.7% | 1.9% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #37 | #35 |
| Share of voice | 0.5% | 0.3% |
| Mentions this run | 3 | 2 |
| Positive in AI answers | 33% | 40% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
monday.com 0pp · Verint 0pp over 0 weekly runs.
Engine by engine
Verint leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
monday.comVerint
Head to head in AI answers
0 engine answers name both brands
0monday.com ranked higher
0Verint ranked higher
Features, pricing & fit
| Dimension | monday.com | Verint |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | Free; paid from $9 per seat / mo | — |
| Free plan | Yes | — |
| Deployment | Cloud | Cloud |
| Integrations | 850+ | — |
| Compliance | SOC 1 Type II, SOC 2 Type II, SOC 3, ISO/IEC 27001:2022, ISO/IEC 27018:2019, ISO/IEC 27017:2015, ISO/IEC 27032:2023, ISO/IEC 27701:2019, CSA STAR, TX-RAMP | PCI DSS Level 1 Service Provider, SOC 2, HIPAA HITECH, CMMC Level 1, ISO 27001 |
| Support | Help center, 24/7 support, Enterprise onboarding and training, Webinars | Customer success, Consulting and value services, Managed services, Implementation services |
| Founded | 2012 | 1994 |
| Headquarters | Tel Aviv, Israel | Melville, New York |
| Employees | 1,001–5,000 | 1,001–5,000 |
| Funding | Post-IPO Equity · $235M raised | Post-IPO equity deal with undisclosed investors · $200M raised |
| Best for | Teams that want their CRM on the same platform as their project and delivery work | — |
Plans side by side
monday.com
Free$0free forever, up to 2 seats
Basic$9seat / month, billed annually
Standard$12seat / month, billed annually
Pro$19seat / month, billed annually
EnterpriseCustomcustom price
Verint
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
monday.com
- Highly customizable visual boards and workspace
- Strong workflow automation
- User-friendly and quick to onboard teams
- Top ratings and high user satisfaction
- Clear, transparent per-seat pricing tiers
Verint
- Recommended by analysts for enterprise contact-center platforms
- Ranked first overall
- Recognised for reliability
- Recommended for knowledge management in contact centers
- Strong recognition depending on evaluation criteria
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “monday.com vs Verint”, https://slateindex.ai/compare/monday-com-vs-verint, data of Nov 3, 2026. Licence: CC BY 4.0.