Oracle Field ServiceField Service Management
vs
ServiceTitanAI software for commercial and residential trades
Comparison · Field Service Management · weekly run Nov 3
Oracle Field Service vs ServiceTitan
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
ServiceTitan is the stronger AI pick in Field Service Management: it has a visibility score of 28.9 versus 12.6 for Oracle Field Service, and ranks ahead in 27% of the answers that name both.
Choose Oracle Field Service if…
- AI answers describe it more positively (54% vs 23% positive)
- You prefer a larger, established vendor (5,000+ employees)
- Strong scheduling, routing and forecasting for mobile workforces
- Suited to large-scale, enterprise operations
Choose ServiceTitan if…
- You want the brand AI engines rank higher (28.9 vs 12.6)
- Market leader for residential and commercial trade contractors
- All-in-one platform for HVAC, plumbing, and electrical trades
- Deepest operational platform with pricing books and marketing integration
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Oracle Field Service | ServiceTitan |
|---|---|---|
| Visibility score | 12.6% | 28.9% |
| Change vs last week | New | New |
| Rank in Field Service Management | #9 | #5 |
| Share of voice | 3.5% | 8.3% |
| Mentions this run | 19 | 40 |
| Positive in AI answers | 54% | 23% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Oracle Field Service 0pp · ServiceTitan 0pp over 0 weekly runs.
Engine by engine
ServiceTitan leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
Oracle Field ServiceServiceTitan
Head to head in AI answers
11 engine answers name both brands
8Oracle Field Service ranked higher
3ServiceTitan ranked higher
| Prompt | Engine | Oracle Field Service | ServiceTitan |
|---|---|---|---|
| How do I choose a field service management software for a mid-market team? | ChatGPT | #6 | #7 |
| What are the best field service management tools in 2026? | Perplexity | #5 | #6 |
| Compare the leading field service management platforms | ChatGPT | #5 | #1 |
| Compare the leading field service management platforms | Perplexity | #6 | #7 |
| Best field service management software with AI features | ChatGPT | #1 | #5 |
| Which field service management vendors do analysts recommend? | Perplexity | #4 | #10 |
| Official website of the top field service management software vendors | ChatGPT | #3 | #9 |
| Official website of the top field service management software vendors | Perplexity | #4 | #8 |
| Who makes the most used field service management software? | ChatGPT | #4 | #3 |
| Who makes the most used field service management software? | AI Mode | #5 | #2 |
| Who makes the most used field service management software? | Perplexity | #5 | #8 |
Features, pricing & fit
| Dimension | Oracle Field Service | ServiceTitan |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | Contact sales |
| Free plan | — | No |
| Deployment | Cloud | Cloud-based |
| Integrations | — | 70+ |
| Founded | 2014 | 2012 |
| Headquarters | Austin, TX | Glendale, California, US |
| Employees | 5,000+ | 1,001–5,000 |
| Funding | — | IPO · $1100M raised |
| Best for | — | Home and commercial contractors in the trades, from residential service companies to enterprise construction firms |
Plans side by side
Oracle Field Service
Pricing not available.
ServiceTitan
StarterCustomper technician
EssentialsCustomper technician
The WorksCustomper technician
Pros and cons
Themes from the AI answers that mention each brand
Oracle Field Service
- Strong scheduling, routing and forecasting for mobile workforces
- Suited to large-scale, enterprise operations
- Deep integration with supply chain, asset and financial capabilities
- Recognised as a top FSM vendor by analyst research
- Seen as a traditional heavyweight platform
ServiceTitan
- Market leader for residential and commercial trade contractors
- All-in-one platform for HVAC, plumbing, and electrical trades
- Deepest operational platform with pricing books and marketing integration
- Strong ratings of 4.3-4.5/5 from more than 300 reviews
- Suited to scaling large enterprise-level home service businesses
- Typically more expensive and complex than alternatives
- High implementation costs and steep learning curve for startups
- Pricing kept behind quote-only sales process
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Oracle Field Service vs ServiceTitan”, https://slateindex.ai/compare/oracle-field-service-vs-servicetitan, data of Nov 3, 2026. Licence: CC BY 4.0.