PalantirWe build software that empowers organizations to effectively integrate their data, decisions, and operations.
vs
ServiceNowCloud platform with AI for enterprise IT, employee and customer workflows
Comparison · AI Agents · weekly run Nov 3
Palantir vs ServiceNow
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
ServiceNow is the stronger AI pick in AI Agents: it has a visibility score of 9.3 versus 1.2 for Palantir, and ranks ahead in 100% of the answers that name both.
Choose Palantir if…
- You need FedRAMP High or FISMA High or DoD IL5 or DoD IL6 or CMMC Level 2 or SOC 2 Type 2 or HIPAA or GDPR coverage
- Included in ISG's evaluated vendor landscape
Choose ServiceNow if…
- You want the brand AI engines rank higher (9.3 vs 1.2)
- You need ISO/IEC 27701 or ISO 9001 or ISO 22301 or ISO/IEC 42001 or SOC 2 Type II or FedRAMP High P-ATO coverage
- Dominant enterprise leader in IT service management
- Strong workflow automation and low-code app development
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Palantir | ServiceNow |
|---|---|---|
| Visibility score | 1.2% | 9.3% |
| Change vs last week | New | New |
| Rank in AI Agents | #53 | #14 |
| Share of voice | 0.5% | 2.5% |
| Mentions this run | 4 | 16 |
| Positive in AI answers | — | 36% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Palantir 0pp · ServiceNow 0pp over 0 weekly runs.
Engine by engine
ServiceNow leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
PalantirServiceNow
Head to head in AI answers
4 engine answers name both brands
0Palantir ranked higher
4ServiceNow ranked higher
| Prompt | Engine | Palantir | ServiceNow |
|---|---|---|---|
| Best AI agent platform for enterprise | ChatGPT | #11 | #6 |
| Which AI Agents vendors do analysts recommend? | ChatGPT | #9 | #5 |
| Which AI Agents vendors do analysts recommend? | Perplexity | #17 | #8 |
| Official website of the top AI agent platform vendors | ChatGPT | #13 | #10 |
Features, pricing & fit
| Dimension | Palantir | ServiceNow |
|---|---|---|
| Deployment | Apollo deployment foundation used across highly secure and regulated environments, including FedRAMP, IL5 and IL6. | Cloud |
| Compliance | FedRAMP High, FISMA High, DoD IL5, DoD IL6, CMMC Level 2, SOC 2 Type 2, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, HIPAA, GDPR | ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISO 9001, ISO 22301, ISO/IEC 42001, SOC 2 Type II, FedRAMP High P-ATO |
| Founded | 2003 | 2004 |
| Headquarters | — | Santa Clara, CA |
| Employees | — | 5,000+ |
| Funding | Post-IPO equity round led by ARK Investment Management · $2460M raised | IPO |
| Best for | Federal agencies, state and local governments, international organizations and private companies. | — |
Pros and cons
Themes from the AI answers that mention each brand
Palantir
- Included in ISG's evaluated vendor landscape
- Placed in ISG's Merit tier, not the top tiers
ServiceNow
- Dominant enterprise leader in IT service management
- Strong workflow automation and low-code app development
- Connects customer service, IT and field operations
- Strong out-of-the-box integrations with major CRMs
- Ranked highly by analysts and G2
- Long implementation times
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Palantir vs ServiceNow”, https://slateindex.ai/compare/palantir-vs-servicenow, data of Nov 3, 2026. Licence: CC BY 4.0.