Quantum Metric vs Smartlook
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Quantum Metric is the stronger AI pick in Product Analytics: it has a visibility score of 1.5 versus 0 for Smartlook.
Choose Quantum Metric if…
- You want the brand AI engines rank higher (1.5 vs 0)
- AI answers describe it more positively (33% vs 0% positive)
- You need SOC 2 Type II or ISO/IEC 27001 or HITRUST coverage
- Blends quantitative product analytics with qualitative context like session replays and error monitoring
Choose Smartlook if…
No clear advantage in the published data.
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Quantum Metric | Smartlook |
|---|---|---|
| Visibility score | 1.5% | 0% |
| Change vs last week | New | no change0% |
| Rank in Product Analytics | #21 | #29 |
| Share of voice | 0.9% | 0% |
| Mentions this run | 4 | 0 |
| Positive in AI answers | 33% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Quantum Metric +1.5pp · Smartlook 0pp over 1 weekly runs.
Engine by engine
Quantum Metric leads on 2 of 3 engines
Head to head in AI answers
0 engine answers name both brands
Features, pricing & fit
| Dimension | Quantum Metric | Smartlook |
|---|---|---|
| Pricing model | Usage-based | — |
| Entry price | Contact sales | — |
| Free plan | No | — |
| Deployment | Cloud-based service | Cloud |
| Compliance | SOC 2 Type II, ISO/IEC 27001, HITRUST | — |
| Support | Dedicated account management and customer success team, Onboarding under industry-specific playbooks, Expert-led and self-guided training, Ongoing consultation with customer success experts | Online support until the Last Day of Support, Dedicated Account Manager, Email support@smartlook.com, Self-support documentation |
| Founded | 2015 | — |
| Headquarters | Colorado Springs, Colorado, US | — |
| Employees | 201–500 | — |
| Funding | Series B | Series A · $4M raised |
| Best for | Enterprise CX, product, UX, marketing and development teams in retail, financial services, travel and hospitality, telco, gaming and healthcare. | Teams that need to understand why users act as they do on websites and mobile apps, including enterprises with multiple teams. |
Plans side by side
Quantum Metric
Smartlook
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Quantum Metric
- Blends quantitative product analytics with qualitative context like session replays and error monitoring
- Strong recognition from analysts and research
- Best for enterprise digital experience and session replay
Smartlook
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Quantum Metric vs Smartlook”, https://slateindex.ai/compare/quantum-metric-vs-smartlook, data of Nov 3, 2026. Licence: CC BY 4.0.