ServiceBox vs ServiceTitan
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
ServiceTitan is the stronger AI pick in Field Service Management: it has a visibility score of 28.9 versus 0.9 for ServiceBox, and ranks ahead in 0% of the answers that name both.
Choose ServiceBox if…
- free trial available
Choose ServiceTitan if…
- You want the brand AI engines rank higher (28.9 vs 0.9)
- You prefer a larger, established vendor (1,001–5,000 employees)
- Market leader for residential and commercial trade contractors
- All-in-one platform for HVAC, plumbing, and electrical trades
AI visibility side by side
Latest weekly run · Nov 3
| Metric | ServiceBox | ServiceTitan |
|---|---|---|
| Visibility score | 0.9% | 28.9% |
| Change vs last week | New | New |
| Rank in Field Service Management | #34 | #5 |
| Share of voice | 0.4% | 8.3% |
| Mentions this run | 2 | 40 |
| Positive in AI answers | — | 23% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
ServiceBox 0pp · ServiceTitan 0pp over 0 weekly runs.
Engine by engine
ServiceTitan leads on 3 of 3 engines
Head to head in AI answers
1 engine answers name both brands
| Prompt | Engine | ServiceBox | ServiceTitan |
|---|---|---|---|
| How much does a field service management software cost per month? | ChatGPT | #5 | #6 |
Features, pricing & fit
| Dimension | ServiceBox | ServiceTitan |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | Contact sales |
| Free plan | — | No |
| Deployment | Cloud-based software-as-a-service, accessible from desktop, laptop, tablet and mobile | Cloud-based |
| Integrations | — | 70+ |
| Support | Online, Email, Phone | — |
| Founded | 2012 | 2012 |
| Headquarters | Regina, Saskatchewan, Canada | Glendale, California, US |
| Employees | 11–50 | 1,001–5,000 |
| Funding | Seed | IPO · $1100M raised |
| Best for | Commercial HVAC, plumbing, electrical and multi-trade contractors | Home and commercial contractors in the trades, from residential service companies to enterprise construction firms |
Plans side by side
ServiceBox
Pricing not available.
ServiceTitan
Pros and cons
Themes from the AI answers that mention each brand
ServiceBox
- free trial available
ServiceTitan
- Market leader for residential and commercial trade contractors
- All-in-one platform for HVAC, plumbing, and electrical trades
- Deepest operational platform with pricing books and marketing integration
- Strong ratings of 4.3-4.5/5 from more than 300 reviews
- Suited to scaling large enterprise-level home service businesses
- Typically more expensive and complex than alternatives
- High implementation costs and steep learning curve for startups
- Pricing kept behind quote-only sales process
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “ServiceBox vs ServiceTitan”, https://slateindex.ai/compare/servicebox-vs-servicetitan, data of Nov 3, 2026. Licence: CC BY 4.0.