ServiceMax vs Workiz
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
ServiceMax is the stronger AI pick in Field Service Management: it has a visibility score of 10.6 versus 8.7 for Workiz, and ranks ahead in 50% of the answers that name both.
Choose ServiceMax if…
- You want the brand AI engines rank higher (10.6 vs 8.7)
- AI answers describe it more positively (50% vs 29% positive)
- You need ISO 27001 coverage
- Built for asset-centric, complex equipment service
Choose Workiz if…
- Tailored for independent service pros, locksmiths, and plumbing operations
- Excellent for call-heavy inbound service businesses
- Integrated call tracking and robust lead management
- Transparent published pricing tiers
AI visibility side by side
Latest weekly run · Nov 3
| Metric | ServiceMax | Workiz |
|---|---|---|
| Visibility score | 10.6% | 8.7% |
| Change vs last week | New | New |
| Rank in Field Service Management | #12 | #14 |
| Share of voice | 4% | 3.5% |
| Mentions this run | 20 | 16 |
| Positive in AI answers | 50% | 29% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
ServiceMax 0pp · Workiz 0pp over 0 weekly runs.
Engine by engine
ServiceMax leads on 2 of 3 engines
Head to head in AI answers
4 engine answers name both brands
| Prompt | Engine | ServiceMax | Workiz |
|---|---|---|---|
| What are the best field service management tools in 2026? | AI Mode | #10 | #4 |
| Alternatives to the most popular field service management software | AI Mode | #10 | #6 |
| Official website of the top field service management software vendors | ChatGPT | #7 | #14 |
| Official website of the top field service management software vendors | Perplexity | #7 | #13 |
Features, pricing & fit
| Dimension | ServiceMax | Workiz |
|---|---|---|
| Pricing model | — | Flat tiers |
| Entry price | — | Contact sales |
| Free plan | — | No · 7-day trial |
| Deployment | Cloud-based | — |
| Compliance | ISO 27001 | — |
| Support | — | Phone: 855-790-7363, Book a demo |
| Founded | — | 2015 |
| Headquarters | — | San Diego, California, United States |
| Employees | — | 51–200 |
| Funding | Growth funding | Series C · $60M raised |
| Best for | — | Growing home service teams, mid-size teams, and multi-location teams and franchises. |
Plans side by side
ServiceMax
Pricing not available.
Workiz
Pros and cons
Themes from the AI answers that mention each brand
ServiceMax
- Built for asset-centric, complex equipment service
- Well suited to manufacturing, medical device and other asset-heavy industries
- Strong contract, warranty and SLA management
- Asset tracking and project costing for equipment maintenance
- Industry-proven leader and enterprise shortlist choice
Workiz
- Tailored for independent service pros, locksmiths, and plumbing operations
- Excellent for call-heavy inbound service businesses
- Integrated call tracking and robust lead management
- Transparent published pricing tiers
- Streamlined dispatching for high-volume local operations
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “ServiceMax vs Workiz”, https://slateindex.ai/compare/servicemax-vs-workiz, data of Nov 3, 2026. Licence: CC BY 4.0.