ServiceNow vs ToolJet
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
ServiceNow is the stronger AI pick in Low-Code & No-Code: it has a visibility score of 8.7 versus 1.5 for ToolJet, and ranks ahead in 100% of the answers that name both.
Choose ServiceNow if…
- You want the brand AI engines rank higher (8.7 vs 1.5)
- You need ISO/IEC 27001 or ISO/IEC 27017 or ISO/IEC 27018 or ISO/IEC 27701 or ISO 9001 or ISO 22301 or ISO/IEC 42001 or SOC 2 Type II or FedRAMP High P-ATO coverage
- You prefer a larger, established vendor (5,000+ employees)
- Dominant enterprise leader in IT service management
Choose ToolJet if…
- You need a self-hosted or on-premises option
- You need SOC 2 or ISO 27001 or GDPR coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | ServiceNow | ToolJet |
|---|---|---|
| Visibility score | 8.7% | 1.5% |
| Change vs last week | up+1% | New |
| Rank in Low-Code & No-Code | #12 | #39 |
| Share of voice | 2.4% | 0.5% |
| Mentions this run | 15 | 3 |
| Positive in AI answers | 36% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
ServiceNow +0.9999999999999991pp · ToolJet +1.5pp over 1 weekly runs.
Engine by engine
ServiceNow leads on 3 of 3 engines
Head to head in AI answers
2 engine answers name both brands
| Prompt | Engine | ServiceNow | ToolJet |
|---|---|---|---|
| Best low-code platform for enterprise | Perplexity | #5 | #10 |
| Official website of the top low-code platform vendors | Perplexity | #5 | #15 |
Features, pricing & fit
| Dimension | ServiceNow | ToolJet |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | Free; paid from $23 per seat / mo |
| Free plan | — | Yes |
| Deployment | Cloud | ToolJet Cloud or self-hosted on the customer's own infrastructure |
| Integrations | — | 91+ |
| Compliance | ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISO 9001, ISO 22301, ISO/IEC 42001, SOC 2 Type II, FedRAMP High P-ATO | SOC 2, ISO 27001, GDPR |
| Support | — | Community support via Slack, Email, Priority email support, Dedicated support manager |
| Founded | 2004 | 2021 |
| Headquarters | Santa Clara, CA | San Francisco, CA, United States |
| Employees | 5,000+ | 51–200 |
| Funding | IPO | Undisclosed round with M12 participation · $6M raised |
| Best for | — | Teams building internal tools, admin panels, dashboards and approval apps over their own data |
Plans side by side
ServiceNow
Pricing not available.
ToolJet
Pros and cons
Themes from the AI answers that mention each brand
ServiceNow
- Dominant enterprise leader in IT service management
- Strong workflow automation and low-code app development
- Connects customer service, IT and field operations
- Strong out-of-the-box integrations with major CRMs
- Ranked highly by analysts and G2
- Long implementation times
ToolJet
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “ServiceNow vs ToolJet”, https://slateindex.ai/compare/servicenow-vs-tooljet, data of Nov 3, 2026. Licence: CC BY 4.0.