Workiz vs Zoho

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Zoho is the stronger AI pick in Field Service Management: it has a visibility score of 13.1 versus 8.7 for Workiz, and ranks ahead in 20% of the answers that name both.

Choose Workiz if…

Tailored for independent service pros, locksmiths, and plumbing operations
Excellent for call-heavy inbound service businesses
Integrated call tracking and robust lead management
Transparent published pricing tiers

Choose Zoho if…

You want the brand AI engines rank higher (13.1 vs 8.7)
AI answers describe it more positively (50% vs 29% positive)
You need ISO/IEC 27001 or ISO/IEC 27017 or ISO/IEC 27018 or SOC 2 Type II coverage
You prefer a larger, established vendor (5,000+ employees)

AI visibility side by side

Latest weekly run · Nov 3

Metric	Workiz	Zoho
Visibility score	8.7%	13.1%
Change vs last week	New	New
Rank in Field Service Management	#14	#8
Share of voice	3.5%	3.4%
Mentions this run	16	19
Positive in AI answers	29%	50%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

Workiz 0pp · Zoho 0pp over 0 weekly runs.

Engine by engine

Zoho leads on 2 of 3 engines

ChatGPT

24.3%

AI Mode

16.5%

Perplexity

4.6%

15%

WorkizZoho

Head to head in AI answers

5 engine answers name both brands

4Workiz ranked higher

1Zoho ranked higher

Prompt	Engine	Workiz	Zoho
Alternatives to the most popular field service management software	ChatGPT	#7	#9
Alternatives to the most popular field service management software	Perplexity	#6	#13
Which field service management software has transparent pricing?	ChatGPT	#13	#3
Official website of the top field service management software vendors	ChatGPT	#14	#19
Where can I sign up for a field service management software?	ChatGPT	#4	#6

Features, pricing & fit

Dimension	Workiz	Zoho
Pricing model	Flat tiers	—
Entry price	Contact sales	—
Free plan	No · 7-day trial	—
Deployment	—	Cloud (SaaS)
Compliance	—	ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, SOC 2 Type II
Support	Phone: 855-790-7363, Book a demo	—
Founded	2015	1996
Headquarters	San Diego, California, United States	Chennai, Tamil Nadu, India
Employees	51–200	5,000+
Funding	Series C · $60M raised	Bootstrapped
Best for	Growing home service teams, mid-size teams, and multi-location teams and franchises.	Businesses of all sizes, from startups to enterprises, wanting one suite for sales, support, finance and HR