Zoho
Cloud software suite for businesses
#3 of 39 in CRM1,000,000 customers (per zoho.com)50% positive in AI answers
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
- Zoho ranks #3 of 39 in CRM with an AI visibility score of 44.8 (SlateIndex, Nov 3, 2026).
- Zoho's visibility rose 5.4 points since the previous weekly run.
- Zoho is most visible on ChatGPT (57.3) and least on Google AI Mode (37.8).
- AI engines name Zoho in 236 of the 629 CRM buyer prompts SlateIndex tracks.
- salesforce.com is the source AI engines cite most in answers about Zoho, with 59 citations.
About
Company details for Zoho
Zoho is a suite of cloud business software covering sales and marketing, customer service, finance, HR, collaboration and custom app development. Its products include Zoho CRM, Zoho Desk for customer support, the low-code Zoho Creator platform and the Zoho One bundle of 50+ applications. Zoho runs its own data centers and does not use an advertising-based business model. It ranks #3 of 39 in CRM on SlateIndex and has a visibility score of 44.8 in the latest weekly run.
Founded in 1996 and headquartered in Chennai, Tamil Nadu, India, the company employs 5,000+ people. It is bootstrapped. Its differentiator: a broad suite of 60+ in-house products on a technology stack and data centers Zoho owns, with no ad-based revenue.
- Website
- zoho.com
- Categories
- CRM, Help Desk, Accounting Software, Expense Management, Recruiting, Business Intelligence, Social Media Management, Field Service Management, Low-Code & No-Code, Project Management, Live Chat & AI Support, Payroll, Marketing Automation, Contact Center, Proposals & Contracts, Web Analytics, Knowledge Management, Sales Enablement, Email Marketing, Sales Engagement, Learning Management
- Company size
- 5,000+ employees
- Headquarters
- Chennai, Tamil Nadu, India
- Founded
- 1996
- Company type
- Private, bootstrapped
- Funding
- Bootstrapped
- Customers
- 1,000,000 · per zoho.com/press.html
- Deployment
- Cloud (SaaS)
- Compliance
- ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, SOC 2 Type II
Read from linkedin.com, en.wikipedia.org, avoma.com, youtube.com, zoho.com, wikiwand.com · refreshed Nov 2, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Zoho gained 5.4 points over 1 weekly run in CRM. HubSpot leads the category at 67.6%.
Media
Website and product screenshots for Zoho
AI mentions & citations
Recent answers that name Zoho
Most affordable CRM that is still reliable
If you're looking for an affordable CRM that's reliable, easy to use, and won't break the bank, I'd start with Zoho CRM, HubSpot, and Bigin by Zoho.
Which CRM tools offer annual discounts?
Best for affordability: Zoho CRM – competitive pricing and substantial annual savings.
How much does Zoho cost?
Zoho offers several products, so the price depends on what you're looking to use.
Most affordable CRM that is still reliable
Zoho CRM (Best overall value & depth)
How much does Zoho cost?
Zoho's pricing varies dramatically depending on whether you are using a standalone individual app (like Zoho CRM or Zoho Books), buying an email/office suite (Zoho Workplace), or opting for the all-inclusive bundle…
Which CRM has transparent pricing?
Zoho CRM is one of the most transparent CRM options: it publishes prices for all tiers, offers monthly or annual billing, and states that it has no forced contracts or surprise costs.
How much does Zoho cost?
Zoho pricing depends on the product:
How much does a CRM cost per month?
Products & features
What Zoho sells
Zoho CRM
Manage sales, marketing and support in one CRM platform.
Zoho Desk
Customer service software for support teams.
Zoho Creator
Low-code platform to build custom business apps.
Zoho One
Unified suite of 50+ business applications.
Zoho Mail
Secure, ad-free business email.
Zoho Books
Accounting software to manage finances.
Bigin
Pipeline-centric CRM for small businesses.
Zia Agent Studio
Builder for autonomous AI agents that qualify leads, resolve tickets and draft emails.
Zoho ERP
Enterprise resource planning product launched in January 2026.
Strengths engines cite
- Strong value for money and low cost
- Free tier for small teams
- Broad functionality and integrated app ecosystem
- Good customization options
- Scales well as businesses grow
Target market & buyers
Businesses of all sizes worldwide, from startups to enterprises
Notable customers include Acme Brick Company, Motilal Oswal Financial Services, Mercedes-Benz India, 5paisa.com.
Funding & recent developments
Funding
| Latest known round | Total raised |
|---|---|
| Bootstrapped | — |
Recent developments
- Oct 2026ProductCampaigns platform rebuild
Zoho announced a rebuild of its Campaigns platform.
- Aug 2026PartnershipKPMG in India alliance
Zoho announced a strategic alliance with KPMG in India.
- Feb 2026Company30th anniversary and one million customers
Zoho marked 30 years and passed one million customers.
- Jan 2026CompanyFirst UAE data centres
Zoho opened its first data centres in the UAE.
- Jan 2026ProductZoho ERP launched
Zoho launched Zoho ERP from Kumbakonam.
Competitive landscape
How Zoho compares with its top three alternatives
Zoho most often appears alongside HubSpot, Salesforce, Freshworks in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| Zoho | 44.8% | 12.5% | up+5.4% | Pricing not available |
| HubSpot | 73.1% | 13.1% | New | Free plan |
| Salesforce | 46.2% | 9.6% | New | Pricing not available |
| Freshworks | 61.5% | 12.9% | up+1.7% | Pricing not available |
| Zendesk | 49.3% | 11.2% | up+0.3% | $19 / seat / mo |
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 50% · Neutral 39% · Mixed 11% of 510 engine answers that mention Zoho
Praised for
- Strong value for money and low cost
- Free tier for small teams
- Broad functionality and integrated app ecosystem
- Good customization options
- Scales well as businesses grow
Criticised for
- Less premium user experience
- Pricing varies dramatically across products
Cite as: SlateIndex, “Zoho AI visibility profile”, https://slateindex.ai/brand/zoho, data of Nov 3, 2026. Licence: CC BY 4.0.