Who each engine recommends
Position of every brand named in the latest run.
| Brand | ChatGPT | Perplexity | AI Mode | Mention rate |
|---|---|---|---|---|
| HubSpotTop pick | — | #1 | — | |
| Salesforce | — | #2 | — | |
| Oracle CX | — | #3 | — |
Mention rate over time
Share of engines naming each brand, weekly over the last 60 days (up to 8 brands).
HubSpot is named by 33% of engines today.
Responses
What each engine answered, and how the shortlist moved.
No response was collected from ChatGPT in the latest run. Missing responses are recorded as missing and are never back-filled from another source.
A CRM (customer relationship management) is a system—usually software—that centralizes information about prospects and customers, including contact details, conversations, purchases, sales opportunities, and support issues. It helps sales, marketing, and service teams coordinate work and manage the customer relationship from one shared record. A company typically needs a CRM when: Customer information is scattered across spreadsheets, inboxes, and personal notes. Leads are being forgotten or…
What is a CRM? A CRM (Customer Relationship Management) system is a software tool designed to manage all of a company's interactions and relationships with current and potential customers . It serves as a centralized hub that stores contact data, tracks leads, logs communication history (emails, calls, meetings), manages sales pipelines, and automates marketing or customer service workflows. Rather than relying on scattered spreadsheets, sticky notes, or individual email inboxes, a CRM gives…
Citations
Sources the engines cited for this prompt.
| Source | Type | Citations | Cited by |
|---|---|---|---|
| ibm.com | Web | 2 | Perplexity |
| microsoft.com | Brand site · Microsoft Dynamics 365 | 2 | Perplexity |
| adobe.com | Web | 1 | Perplexity |
| hubspot.com | Brand site · HubSpot | 1 | Perplexity |
| netsuite.com | Web | 1 | Perplexity |
| oracle.com | Brand site · Oracle CX | 1 | Perplexity |
| salesforce.com | Brand site · Salesforce | 1 | Perplexity |
| zapier.com | Web | 1 | Perplexity |