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SlateIndex

BMC Helix ITSM prompts

IT service management on the BMC Helix platform

Help DeskHouston, Texas, United States5,000+ employees

Visibility score
1.3%
down−0.1% vs last week
Weekly run · Nov 3

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

Prompts mentioning
2of 30
across 1 category
#1 positions
0
engine answers that list BMC Helix ITSM first
Avg. position
4.5
across engines, when mentioned
Gaps
28
prompts where no engine mentions BMC Helix ITSM
PromptCategoryIntent · stageEngines mentioningBestAvg. positionMention rateWeekly runs
Best help desk platform for enterpriseHelp DeskCommercial Comparison#66.0
33%
1
Which Help Desk vendors do analysts recommend?Help DeskCommercial Comparison#33.0
33%
1
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Cite as: SlateIndex, “BMC Helix ITSM AI visibility profile”, https://slateindex.ai/brand/bmc-helix-itsm, data of Nov 3, 2026. Licence: CC BY 4.0.