Forethought pricing 2026: plans and costs
Quick pricing summary
- Team: Custom ()
- Professional: Custom ()
- Enterprise: Custom ()
- Worth noting: No public prices; all plans require a quote. Pricing blends platform access fees with outcome-based costs; overage charges may apply. Proof of Value offered instead of a free trial.
Plans
Team
Custom
- AI agents for chat and mobile
- Autoflows
- Custom actions
- CSAT collection
- Insights dashboard
- Ready-to-use ticket triage models
- Multilingual support
- AI QA
Professional
Custom
- Everything in Team
- AI agents for email, voice, and Slack
- AI-surfaced insights
- Multi-brand management
- Custom handoff models
Enterprise
Custom
- Everything in Professional
- Solve API
- Knowledge gap detection and AI article creation
- Autoflow gap detection and generation
- Analytics API
- Enterprise security and governance controls
What you get on each plan
| Feature | Team | Professional | Enterprise |
|---|---|---|---|
| Chat & Mobile | ✓ | ✓ | ✓ |
| Email, Voice, Slack | — | ✓ | ✓ |
| Solve API | — | — | ✓ |
| AI QA rubrics | Includes 1 rubric | Includes 5 rubrics | Includes 20 rubrics |
| Brand management | — | Includes 2 | Includes 20 |
| Custom handoff models | — | Includes 3 | Includes 6 |
| Knowledge gap detection & article creation | — | Add-on | ✓ |
| Autoflow gap detection & generation | — | Add-on | ✓ |
| Analytics API | Add-on | Add-on | ✓ |
Hidden costs & add-ons
| Cost driver | Price | When it applies |
|---|---|---|
| Multibrand | Contact sales | Up to 20 brands, custom AI personality per brand |
| Analytics API | Contact sales | Conversation-level data access across channels |
| Discover | Contact sales | Knowledge and workflow gap detection, AI article creation |
List prices as published on forethought.ai/pricing. Totals are worked examples, not quotes.