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SlateIndex

Freshworks sources

AI-powered, unified service operations platform

Help DeskSan Mateo, California, United States5,000+ employeesFounded 2010

#1 of 37 in Help Desk26% positive in AI answers

Track this brand Visit websiteCompare alternatives
Visibility score
61.5%
up+1.7% vs last week
Weekly run · Nov 3

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

Sources cited
25
in answers that mention Freshworks
Total citations
392
across 73 prompts
Own site share
11.7%
freshworks.com

Where engines get their information

Sources cited in answers that name Freshworks, by citation count.

SourceTypeShare of citationsCitationsPrompts
helpdesk.comBrand site
13.8%
5422
freshworks.com Own siteBrand site
11.7%
4622
intercom.comBrand site
10.5%
4118
zendesk.comBrand site
9.2%
3617
helpscout.comBrand site
6.4%
2515
zoho.comBrand site
4.8%
1916
g2.comReview site
4.1%
1610
hubspot.comBrand site
4.1%
1610
atlassian.comBrand site
3.8%
1510
salesforce.comBrand site
3.8%
1511
capterra.comReview site
3.3%
1310
helpspot.comBrand site
2.6%
109
rework.comWeb
2.3%
97
alloysoftware.comWeb
2%
88
front.comBrand site
2%
87
getmacha.comWeb
2%
87
pcmag.comMedia
2%
87
youtube.comVideo
2%
82
happyfox.comBrand site
1.5%
66
toolradar.comWeb
1.5%
65
gartner.comAnalyst
1.3%
52
itechguides.comWeb
1.3%
54
manageengine.comBrand site
1.3%
55
servicenow.comBrand site
1.3%
54
text.comWeb
1.3%
55

Cite as: SlateIndex, “Freshworks AI visibility profile”, https://slateindex.ai/brand/freshworks, data of Nov 3, 2026. Licence: CC BY 4.0.