Skip to content
SlateIndex

Issabel

New to the index — the Issabel profile is being built from its website.

Contact CenterFounded 2016

#45 of 48 in Contact Center

Track this brand Visit websiteCompare alternatives
Visibility score
0%
no change0% vs last week
Weekly run · Nov 3

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

  • Issabel ranks #45 of 48 in Contact Center with an AI visibility score of 0 (SlateIndex, Nov 3, 2026).
  • Issabel is most visible on ChatGPT (0) and least on Perplexity (0).
  • AI engines name Issabel in 0 of the 30 Contact Center buyer prompts SlateIndex tracks.

About

Company details for Issabel

Issabel is an open-source unified communications PBX with web-based configuration, management, and reporting, and predictive dialing and call and contact center modules can be added. Its commercial Contact Center module runs on Issabel PBX and handles voice and digital channels such as WhatsApp, Telegram, and WebChat. Issabel LLC operates the product and said in October 2025 that it would move from on-premise offerings to cloud-focused ones. It ranks #45 of 48 in Contact Center on SlateIndex and has a visibility score of 0 in the latest weekly run.

Its differentiator: open-source unified communications PBX, forked from Elastix, with a commercial Contact Center module.

Categories
Contact Center
Founded
2016
Deployment
Moving from on-premise servers and hardware to cloud-focused offerings, announced October 2025
Platforms
Rocky Linux 8.8
Support
Support subscriptions with priority incident response, Server monitoring on Pro and Premium plans
Facebook · facebook.com/IssabelIP/

Read from tracxn.com, sourceforge.net, facebook.com, issabel.com · refreshed Nov 2, 2026.

AI visibility

Latest weekly run · Nov 3 · next run Nov 9

Visibility score
0%
across Contact Center answers, weighted by position
ChatGPT0%
AI Mode0%
Perplexity0%
Change
no change0%
vs last week’s run
Category rank
#45 of 48
in Contact Center
Mentions
0
in this week’s run
Share of voice
0%
of AI mentions in Contact Center

Visibility score trend

Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.

Now0%
30-day changeno change0pp
High · low0% · 0%
Rank#47 → #45
0%25%50%75%100%Nov 2Nov 3Issabel 0%

Issabel gained 0 points over 1 weekly run in Contact Center. Genesys leads the category at 52.3%.

AI mentions & citations

Recent answers that name Issabel

All prompts

No mentions in the latest run.

Products & features

What Issabel sells

Issabel PBX

Open-source unified communications PBX with web-based configuration, management, and reporting.

Issabel Contact Center

Commercial module that runs on Issabel PBX, with real-time monitoring, call takeover, whisper to agents, call recording, and voice and digital channels.

Funding & recent developments

Funding

Latest known roundTotal raised
——

Recent developments

  1. Oct 2025CompanyIssabel announces move to cloud-focused offerings

    Issabel said it would stop offering on-premise servers and hardware and move to cloud-focused offerings.

  2. Oct 2025SecuritySecurity alert on Issabel CVEs

    Security alert covering Issabel CVEs, including CVE-2024-0986, a critical flaw in Issabel PBX 4.0.0 with a public exploit.

  3. Jun 2025ProductPost on digital channels in the Contact Center

    Issabel published a post on digital channels in the Contact Center, covering supervisor whisper messages and chat analytics.

  4. Jan 2025SecurityINCIBE publishes two XSS flaws affecting Issabel

    INCIBE published two medium-severity XSS flaws, CVE-2025-40647 and CVE-2025-40648, fixed in issabel-pbx 5.0.0-2 and issabel-agenda 5.0.0-4.

Cite as: SlateIndex, “Issabel AI visibility profile”, https://slateindex.ai/brand/issabel, data of Nov 3, 2026. Licence: CC BY 4.0.