Microsoft Dynamics 365 Field Service
NewNew to the index — the Microsoft Dynamics 365 Field Service profile is being built from its website.
#4 of 39 in Field Service Management62% positive in AI answers
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
- Microsoft Dynamics 365 Field Service ranks #4 of 39 in Field Service Management with an AI visibility score of 30.5 (SlateIndex, Nov 3, 2026).
- Microsoft Dynamics 365 Field Service is most visible on Google AI Mode (32.4) and least on Perplexity (29.1).
- AI engines name Microsoft Dynamics 365 Field Service in 17 of the 30 Field Service Management buyer prompts SlateIndex tracks.
- salesforce.com is the source AI engines cite most in answers about Microsoft Dynamics 365 Field Service, with 24 citations.
About
Company details for Microsoft Dynamics 365 Field Service
Dynamics 365 Field Service is a field service management application covering work order management, resource scheduling, asset management and frontline worker tools. It is offered in two editions, Dynamics 365 Field Service and Dynamics 365 Field Service Contractor, and is described as cloud-based. The Field Service Mobile app gives technicians work order details, instructions, asset and service history, with offline support. It ranks #4 of 39 in Field Service Management on SlateIndex and has a visibility score of 30.5 in the latest weekly run.
- Website
- microsoft.com
- Categories
- Field Service Management
- Company type
- Division of Microsoft
- Deployment
- Cloud-based
- Compliance
- HITRUST, SOC 1, SOC 2, ISO 27001, ISO 27017
Read from g2.com, learn.microsoft.com, randgroup.com, microsoft.com, erp.today, dynamics-pact.com · refreshed Nov 3, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Changes appear after the second weekly run in Field Service Management. Salesforce leads the category at 46.2%.
AI mentions & citations
Recent answers that name Microsoft Dynamics 365 Field Service
What is a field service management software and when does a company need one?
Microsoft Dynamics 365 Field Service
How do I choose a field service management software for a mid-market team?
Verify native or robust API integrations with your accounting or ERP software (such as QuickBooks, Sage, or Microsoft Dynamics) and your CRM.
How do companies schedule and dispatch field technicians without a dedicated tool?
Shared Digital Calendars: Google Calendar, Microsoft Outlook, or Apple Calendar are used to block out time slots.
What should a field service management software integrate with?
Common platforms: NetSuite Connectors , Microsoft Dynamics 365, SAP.[](https://www.ifs.com/en/glossary/compare/top-10-field-service-management-software-2026)[](https://www.gpsinsight.com/field-service/field-service-erp/)
Best field service management software with AI features
Microsoft Dynamics 365 Field Service — Best for Microsoft-centric enterprise ecosystems
What should a field service management software integrate with?
Examples: Salesforce, HubSpot, Microsoft Dynamics 365.
Top field service management software options for B2B SaaS companies
Microsoft Dynamics 365 Field Service
Which field service management software offers a free trial?
Microsoft Dynamics 365 Field Service
Products & features
What Microsoft Dynamics 365 Field Service sells
Dynamics 365 Field Service
Field service management application for work orders, resource scheduling, asset management and frontline worker tools.
Dynamics 365 Field Service Contractor
Edition of Field Service offered for contractors.
Resource Scheduling Optimization
Add-on that provides automated scheduling.
Field Service Mobile app
Mobile app giving technicians work order details, instructions, asset and service history, with offline support.
Strengths engines cite
- Tight integration with the Microsoft ecosystem
- Robust IoT and mixed-reality capabilities
- Smart scheduling and route optimization
- Enterprise integration and scalability
- Free trial available
Target market & buyers
Notable customers include Agilisys, Albireo Energy, Phillips Corporation, AtriCure, G&J Pepsi, Dyno-Rod, Danish Refugee Council.
Funding & recent developments
Funding
| Latest known round | Total raised |
|---|---|
| — | — |
Recent developments
- Oct 2026ProductOctober 2026 roadmap
Roadmap lists features targeted for November 2026, including multiple warehouse assignments and Copilot in the mobile app.
- Jun 2026ProductField Service mobile updates
Microsoft published mobile updates including new notes controls and redesigned booking status.
- Jun 2026ProductField Service and Project Operations interoperability generally available
Microsoft made interoperability between Field Service and Project Operations generally available.
- May 2026ProductCopilot in the Field Service web app
Since late May 2026, Microsoft 365 Copilot in the Field Service web app can answer plain-language queries on work orders and assets.
- Jan 2026ProductProject Operations integration reaches general availability
Integration with Project Operations reached general availability at the end of January 2026.
Competitive landscape
How Microsoft Dynamics 365 Field Service compares with its top three alternatives
Microsoft Dynamics 365 Field Service most often appears alongside Salesforce, ServiceTitan, IFS in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| Microsoft Dynamics 365 Field Service | 30.5% | 7.7% | New | Pricing not available |
| Salesforce | 46.2% | 9.6% | New | Pricing not available |
| ServiceTitan | 28.9% | 8.3% | New | Contact sales |
| IFS | 18.7% | 4.9% | New | Pricing not available |
| Jobber | 40.3% | 8.8% | New | $29 / mo |
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 62% · Neutral 26% · Mixed 12% of 24 engine answers that mention Microsoft Dynamics 365 Field Service
Praised for
- Tight integration with the Microsoft ecosystem
- Robust IoT and mixed-reality capabilities
- Smart scheduling and route optimization
- Enterprise integration and scalability
- Free trial available
Criticised for
- Full organizational rollouts take a long time
Cite as: SlateIndex, “Microsoft Dynamics 365 Field Service AI visibility profile”, https://slateindex.ai/brand/microsoft-dynamics-365-field-service, data of Nov 3, 2026. Licence: CC BY 4.0.