Field Service Management AI visibility leaderboard
Field Service Management tools help operations leaders schedule and dispatch field technicians. Buyers increasingly start this search inside AI assistants, which narrow 39 vendors down to a shortlist of three to five.
- Salesforce leads Field Service Management with an AI visibility score of 46.2 and appears in 59% of AI answers about Field Service Management (SlateIndex, Nov 3, 2026).
- AI engines named 39 Field Service Management brands; Salesforce, Jobber and Housecall Pro hold 27% of all mentions.
- The engines disagree on the leader: ChatGPT favours Salesforce (47.4), Perplexity favours Salesforce (52.6) and Google AI Mode favours Jobber (41.7).
- salesforce.com is the most cited source for Field Service Management, with 7.2% of citations.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Where vendors stand in Field Service Management
8 brands shown: 3 Authority Builders and 5 Challengers. No brand clears both lines yet — the Leader position is open.
| Brand | Mention rate | Citation authority | Answers citing own site | Position |
|---|---|---|---|---|
| Salesforce | 59.3% | 52.5% | 21 of 40 | Authority Builder |
| Jobber | 54.3% | 32.6% | 14 of 43 | Challenger |
| Housecall Pro | 50.6% | 31.7% | 13 of 41 | Challenger |
| ServiceTitan | 49.4% | 17.5% | 7 of 40 | Challenger |
| Microsoft Dynamics 365 Field Service | 46.9% | 0% | 0 of 38 | Challenger |
| IFS | 29.6% | 0% | 0 of 24 | Challenger |
| ServiceNow | 25.9% | 45% | 9 of 20 | Authority Builder |
| Zoho | 23.5% | 57.9% | 11 of 19 | Authority Builder |
Leaderboard
Brands mentioned in AI answers in the weekly run of Nov 3. Engines disagree on the leader: Jobber, Salesforce.
From audit to execution, Slate’s AEO team gets your brand into the answers buyers read.
Visibility score trend
Weekly runs over the last 60 days, top 8 brands. Click a name to hide or show its line.
Salesforce leads Field Service Management at 46.2%. Changes appear after the second weekly run.
Prompts in Field Service Management
The buyer questions SlateIndex runs for this category every week.
Most cited sources
Where engines get their information when they answer Field Service Management prompts.
| Source | Type | Share of citations | Citations | Prompts |
|---|---|---|---|---|
| salesforce.com | Brand site | 45 | 16 | |
| capterra.com | Review site | 38 | 14 | |
| ifs.com | Web | 30 | 16 | |
| g2.com | Review site | 23 | 13 | |
| softwareadvice.com | Review site | 23 | 15 | |
| fieldpulse.com | Brand site | 20 | 9 | |
| gartner.com | Analyst | 20 | 11 | |
| getjobber.com | Brand site | 18 | 14 | |
| microsoft.com | Web | 17 | 12 | |
| housecallpro.com | Brand site | 16 | 14 | |
| servicefusion.com | Brand site | 14 | 10 | |
| isg-one.com | Web | 12 | 4 | |
| servicenow.com | Brand site | 12 | 9 | |
| facilio.com | Web | 11 | 11 | |
| hometownstation.com | Web | 11 | 11 | |
| zoho.com | Brand site | 11 | 11 | |
| dupple.com | Web | 10 | 9 | |
| oracle.com | Web | 9 | 7 | |
| servicetitan.com | Brand site | 9 | 9 | |
| techtarget.com | Web | 7 | 5 | |
| erpresearch.com | Web | 6 | 1 | |
| fsmadvisor.com | Web | 6 | 5 | |
| simprogroup.com | Brand site | 6 | 5 | |
| fieldcode.com | Brand site | 5 | 4 | |
| fieldproxy.ai | Web | 5 | 4 |
All vendors in Field Service Management
Every Field Service Management brand tracked by SlateIndex.
Compare the leaders
Field Service Management in AI answers: questions
Which Field Service Management software do AI assistants recommend most?
Salesforce, Jobber and Housecall Pro are recommended most often. Salesforce leads with an AI visibility score of 46.2 and appears in 59% of answers (data of Nov 3, 2026).
Which Field Service Management tool do ChatGPT, Perplexity and Google AI Mode recommend?
ChatGPT puts Salesforce first (47.4), Perplexity puts Salesforce first (52.6) and Google AI Mode puts Jobber first (41.7).
Which sources do AI engines cite for Field Service Management?
salesforce.com (7.2%), capterra.com (6%) and ifs.com (4.8%) are cited most often in answers about Field Service Management.
How is the Field Service Management ranking calculated?
SlateIndex asks ChatGPT, Perplexity and Google AI Mode 30 Field Service Management buyer questions every week and scores each brand by how often and how high it appears in their answers. The methodology page has the formulas.
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Cite as: SlateIndex, “Field Service Management AI visibility leaderboard”, https://slateindex.ai/category/field-service-management, data of Nov 3, 2026. Licence: CC BY 4.0.