Pylon prompts
The Agentic Support Platform
#18 of 37 in Help Desk1,500 customers (per usepylon.com)33% positive in AI answers
Visibility score
2.7%
down−0.9% vs last week
Weekly run · Nov 3Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Prompts mentioning
3of 60
across 2 categories
#1 positions
1
engine answers that list Pylon first
Avg. position
4.4
across engines, when mentioned
Gaps
57
prompts where no engine mentions Pylon
| Prompt | Category | Intent · stage | Engines mentioning | Best | Avg. position | Mention rate | Weekly runs |
|---|---|---|---|---|---|---|---|
| Top help desk platform options for B2B SaaS companies | Help Desk | Commercial Comparison | #1 | 3.7 | 1 | ||
| Best help desk platform for startups | Help Desk | Commercial Comparison | #7 | 7.0 | 1 | ||
| Top live chat tool options for B2B SaaS companies | Live Chat & AI Support | Commercial Comparison | #2 | 2.5 | 1 |
Close the gaps for Pylon
Slate builds the pages and citations engines need to include you in these answers.
Cite as: SlateIndex, “Pylon AI visibility profile”, https://slateindex.ai/brand/pylon, data of Nov 3, 2026. Licence: CC BY 4.0.