Tray.ai pricing 2026: plans and costs
Quick pricing summary
- Pro: Custom (Sized to your needs)
- Team: Custom (Sized to your needs)
- Enterprise: Custom (Sized to your needs)
- Worth noting: Pricing is usage-based, measured in Tasks and Helix Compute Units, with no per-user or per-connection fees. Plans are quoted, not listed. Tray Helix Builder Edition starts at $50 a month. Free trial: 30 days and 1 million Tasks on Tray iPaaS.
Plans
Pro
Custom Sized to your needs
- 3 workspaces
- 7-day insights
- 7-day log retention
- 700+ connectors
Team
Custom Sized to your needs
- 20 workspaces
- 30-day insights
- 7-day expandable log retention
- Log retention management
- Guardian Log Masking
Enterprise
Custom Sized to your needs
- Unlimited workspaces
- 180-day insights
- Advanced on-premise
- SSO
- HIPAA
- Regional hosting
- Log streaming
- Data engineering
What you get on each plan
| Feature | Pro | Team | Enterprise |
|---|---|---|---|
| Workspaces | 3 | 20 | Unlimited |
| Insights | 7-day | 30-day | 180-day |
| Log retention | 7-day | 7-day expandable | Not stated |
| HIPAA | — | add-on | ✓ |
| SSO | — | add-on | ✓ |
| Regional hosting | — | add-on | ✓ |
Hidden costs & add-ons
| Cost driver | Price | When it applies |
|---|---|---|
| Agent Development (Agent Gateway for MCP and Merlin Agent Builder) | Not published | Add-on to any plan |
| Tray Advantage Plus support | Not published | Upgrade on all plans |
| HIPAA, SSO, regional hosting | Not published | Add-on on Team; included in Enterprise |
Tray.ai pricing vs alternatives
| Brand | Entry price | Free plan | Model | Best for | |
|---|---|---|---|---|---|
| Tray.ai | Contact sales | No · 30-day trial | Usage-based | — | |
| Salesforce | — | — | — | Businesses from small companies to large enterprises wanting sales, service, marketing and commerce on one CRM platform | Compare → |
| OutSystems | Contact sales | Yes | Flat tiers | Regulated enterprises that need to modernize legacy systems and run custom apps and agents they can trust | Compare → |
| AWS | — | — | — | — | Compare → |
| Microsoft Copilot Studio | — | — | — | — | Compare → |
List prices as published on tray.ai/pricing/. Totals are worked examples, not quotes.