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360LearningAI-driven enterprise LMS with collaborative learning
vs
FreshworksAI-powered, unified service operations platform
Comparison · Knowledge Management · weekly run Nov 3

360Learning vs Freshworks

Which one do AI engines recommend, and how do they differ on price, fit and features?

Track both brands

The short answer

Freshworks is the stronger AI pick in Knowledge Management: it has a visibility score of 1.3 versus 0 for 360Learning.

Choose 360Learning if…

  • AI answers describe it more positively (33% vs 26% positive)
  • You need GDPR or SOC 2 coverage
  • Collaborative, peer-driven learning
  • Subject matter experts rapidly build and share courses

Choose Freshworks if…

  • You want the brand AI engines rank higher (1.3 vs 0)
  • You need SOC 2 Type II or ISO 27701 or PCI DSS coverage
  • You prefer a larger, established vendor (5,000+ employees)
  • Affordable pricing and good value

AI visibility side by side

Latest weekly run · Nov 3

Metric 360Learning Freshworks
Visibility score0%1.3%
Change vs last weekNewNew
Rank in Knowledge Management#49#41
Share of voice0%0.6%
Mentions this run03
Positive in AI answers33%26%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

0%25%50%75%100%Nov 3360Learning 0%

360Learning 0pp · Freshworks 0pp over 0 weekly runs.

Engine by engine

Freshworks leads on 3 of 3 engines

ChatGPT
0%
0.9%
AI Mode
0%
2%
Perplexity
0%
0.9%
360LearningFreshworks

Head to head in AI answers

0 engine answers name both brands

0360Learning ranked higher
0Freshworks ranked higher

Features, pricing & fit

Dimension360LearningFreshworks
Pricing modelPer seat—
Entry price$8 per seat / mo—
Free planNo · 30-day trial—
Deployment—Cloud
ComplianceGDPR, ISO 27001, SOC 2SOC 2 Type II, ISO 27001, ISO 27701, PCI DSS
SupportDedicated technical support teams, Priority SLA and support, Premium onboarding and dedicated account management, Live customer webinars and knowledge base—
Founded20132010
HeadquartersNew York, NY, United StatesSan Mateo, California, United States
Employees201–5005,000+
FundingFrench government grant (France 2030), amount reported inconsistently · $240M raisedIPO
Best forEnterprise organizations that need to scale learning quickly while keeping it relevant and engaging—

Plans side by side

360Learning

Team$8user per month
BusinessCustomcustom contract
EnterpriseCustomcustom contract
360Learning pricing

Freshworks

Pricing not available.

Pros and cons

Themes from the AI answers that mention each brand

360Learning

  • Collaborative, peer-driven learning
  • Subject matter experts rapidly build and share courses
  • Lets employees contribute to training content
  • AI-powered collaborative learning
  • Strong user reviews and recommendations

    Freshworks

    • Affordable pricing and good value
    • Free tier or free trial available
    • Intuitive, easy-to-use interface
    • Fast deployment and quick time-to-value
    • Strong AI and automation features
    • Per-minute charges for advanced calling features

    Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run

    Cite as: SlateIndex, “360Learning vs Freshworks”, https://slateindex.ai/compare/360learning-vs-freshworks, data of Nov 3, 2026. Licence: CC BY 4.0.