360LearningAI-driven enterprise LMS with collaborative learning
vs
HelpDocsOne source of truth for every answer you give.
Comparison · Knowledge Management · weekly run Nov 3
360Learning vs HelpDocs
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
HelpDocs is the stronger AI pick in Knowledge Management: it has a visibility score of 2.9 versus 0 for 360Learning.
Choose 360Learning if…
- You want a lower entry price ($8 vs $129)
- You need GDPR or ISO 27001 or SOC 2 coverage
- You prefer a larger, established vendor (201–500 employees)
- Collaborative, peer-driven learning
Choose HelpDocs if…
- You want the brand AI engines rank higher (2.9 vs 0)
- Best customer-facing knowledge base
- Worth considering for customer-facing documentation
AI visibility side by side
Latest weekly run · Nov 3
| Metric | 360Learning | HelpDocs |
|---|---|---|
| Visibility score | 0% | 2.9% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #49 | #24 |
| Share of voice | 0% | 0.8% |
| Mentions this run | 0 | 4 |
| Positive in AI answers | 33% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
360Learning 0pp · HelpDocs 0pp over 0 weekly runs.
Engine by engine
HelpDocs leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
360LearningHelpDocs
Head to head in AI answers
0 engine answers name both brands
0360Learning ranked higher
0HelpDocs ranked higher
Features, pricing & fit
| Dimension | 360Learning | HelpDocs |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | $8 per seat / mo | $129 per seat / mo |
| Free plan | No · 30-day trial | No · 14-day trial |
| Deployment | — | Hosted knowledge base with custom domain, SSL certificate, and subfolder hosting |
| Compliance | GDPR, ISO 27001, SOC 2 | — |
| Support | Dedicated technical support teams, Priority SLA and support, Premium onboarding and dedicated account management, Live customer webinars and knowledge base | Priority support on the Enterprise plan, Written security reviews and a signed DPA on the Enterprise plan, Docs and help for HelpDocs on the company website |
| Founded | 2013 | 2016 |
| Headquarters | New York, NY, United States | London, United Kingdom |
| Employees | 201–500 | 1–10 |
| Funding | French government grant (France 2030), amount reported inconsistently · $240M raised | Bootstrapped |
| Best for | Enterprise organizations that need to scale learning quickly while keeping it relevant and engaging | Small and growing teams that want one maintained set of answers for customers, staff and AI tools, without a full support suite. |
Plans side by side
360Learning
Team$8user per month
BusinessCustomcustom contract
EnterpriseCustomcustom contract
HelpDocs
Sprout$129per month; $99/mo billed annually
Bloom$299per month; $239/mo billed annually
Harvest$499per month; $399/mo billed annually
Enterprise$1,250per month billed annually ($15,000 a year)
Pros and cons
Themes from the AI answers that mention each brand
360Learning
- Collaborative, peer-driven learning
- Subject matter experts rapidly build and share courses
- Lets employees contribute to training content
- AI-powered collaborative learning
- Strong user reviews and recommendations
HelpDocs
- Best customer-facing knowledge base
- Worth considering for customer-facing documentation
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “360Learning vs HelpDocs”, https://slateindex.ai/compare/360learning-vs-helpdocs, data of Nov 3, 2026. Licence: CC BY 4.0.