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8x8Contact Center
vs
AsteriskFree, open-source framework for building communications applications
Comparison · Contact Center · weekly run Nov 3

8x8 vs Asterisk

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

8x8 is the stronger AI pick in Contact Center: it has a visibility score of 3.6 versus 0 for Asterisk.

Choose 8x8 if…

  • You want the brand AI engines rank higher (3.6 vs 0)
  • You need ISO 27001 or ISO 27017 or ISO 27018 or SOC 2 Type 2 or SOC 3 or HIPAA (with Business Associate Agreements) or Cyber Essentials Plus or CSA Cyber Trust (Advocate level) coverage
  • integrated platform combining voice, video, chat, and contact center tools
  • feature-rich cloud business communications

Choose Asterisk if…

No clear advantage in the published data.

AI visibility side by side

Latest weekly run · Nov 3

Metric 8x8 Asterisk
Visibility score3.6%0%
Change vs last weekup+0.8%no change0%
Rank in Contact Center#24#41
Share of voice1.4%0%
Mentions this run90
Positive in AI answers12%—

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

0%25%50%75%100%Nov 2Nov 38x8 4%

8x8 +0.8000000000000003pp · Asterisk 0pp over 1 weekly runs.

Engine by engine

8x8 leads on 3 of 3 engines

ChatGPT
2.9%
0%
AI Mode
1.7%
0%
Perplexity
6.3%
0%
8x8Asterisk

Head to head in AI answers

0 engine answers name both brands

08x8 ranked higher
0Asterisk ranked higher

Features, pricing & fit

Dimension8x8Asterisk
DeploymentCloud-based SaaS—
ComplianceISO 27001, ISO 27017, ISO 27018, SOC 2 Type 2, SOC 3, HIPAA (with Business Associate Agreements), Cyber Essentials Plus, CSA Cyber Trust (Advocate level)—
Founded19871999
HeadquartersCampbell, CaliforniaMarkham, Ontario (parent company Sangoma)
Employees1,001–5,000—
FundingPost-IPO equity raiseSeries A · $14M raised
Best for—Organizations with trained IT staff that run larger deployments, according to a GetApp reviewer; small organizations without that staff are advised to choose a hosted solution.

Pros and cons

Themes from the AI answers that mention each brand

8x8

  • integrated platform combining voice, video, chat, and contact center tools
  • feature-rich cloud business communications
  • strong for global calling
  • suited to UCaaS consolidation

    Asterisk

    Profile in progress.

    Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

    Cite as: SlateIndex, “8x8 vs Asterisk”, https://slateindex.ai/compare/8x8-vs-asterisk, data of Nov 3, 2026. Licence: CC BY 4.0.