8x8Contact Center
vs
AsteriskFree, open-source framework for building communications applications
Comparison · Contact Center · weekly run Nov 3
8x8 vs Asterisk
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
8x8 is the stronger AI pick in Contact Center: it has a visibility score of 3.6 versus 0 for Asterisk.
Choose 8x8 if…
- You want the brand AI engines rank higher (3.6 vs 0)
- You need ISO 27001 or ISO 27017 or ISO 27018 or SOC 2 Type 2 or SOC 3 or HIPAA (with Business Associate Agreements) or Cyber Essentials Plus or CSA Cyber Trust (Advocate level) coverage
- integrated platform combining voice, video, chat, and contact center tools
- feature-rich cloud business communications
Choose Asterisk if…
No clear advantage in the published data.
AI visibility side by side
Latest weekly run · Nov 3
| Metric | 8x8 | Asterisk |
|---|---|---|
| Visibility score | 3.6% | 0% |
| Change vs last week | up+0.8% | no change0% |
| Rank in Contact Center | #24 | #41 |
| Share of voice | 1.4% | 0% |
| Mentions this run | 9 | 0 |
| Positive in AI answers | 12% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
8x8 +0.8000000000000003pp · Asterisk 0pp over 1 weekly runs.
Engine by engine
8x8 leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
8x8Asterisk
Head to head in AI answers
0 engine answers name both brands
08x8 ranked higher
0Asterisk ranked higher
Features, pricing & fit
| Dimension | 8x8 | Asterisk |
|---|---|---|
| Deployment | Cloud-based SaaS | — |
| Compliance | ISO 27001, ISO 27017, ISO 27018, SOC 2 Type 2, SOC 3, HIPAA (with Business Associate Agreements), Cyber Essentials Plus, CSA Cyber Trust (Advocate level) | — |
| Founded | 1987 | 1999 |
| Headquarters | Campbell, California | Markham, Ontario (parent company Sangoma) |
| Employees | 1,001–5,000 | — |
| Funding | Post-IPO equity raise | Series A · $14M raised |
| Best for | — | Organizations with trained IT staff that run larger deployments, according to a GetApp reviewer; small organizations without that staff are advised to choose a hosted solution. |
Pros and cons
Themes from the AI answers that mention each brand
8x8
- integrated platform combining voice, video, chat, and contact center tools
- feature-rich cloud business communications
- strong for global calling
- suited to UCaaS consolidation
Asterisk
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “8x8 vs Asterisk”, https://slateindex.ai/compare/8x8-vs-asterisk, data of Nov 3, 2026. Licence: CC BY 4.0.