ActivepiecesAI agents, flows and 770+ apps in one workspace, open source at the core
vs
Customer.ioCustomer Engagement Platform For Better Outcomes
Comparison · Marketing Automation · weekly run Nov 2
Activepieces vs Customer.io
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Customer.io is the stronger AI pick in Marketing Automation: it has a visibility score of 12.2 versus 0 for Activepieces.
Choose Activepieces if…
- You want a free plan to start
- You need a self-hosted or on-premises option
- Flat tiers pricing suits your budget better than usage-based
Choose Customer.io if…
- You want the brand AI engines rank higher (12.2 vs 0)
- You need GDPR or CCPA or ISO 27001 or SOC 2 Type II or HIPAA coverage
- You prefer a larger, established vendor (201–500 employees)
- Usage-based pricing suits your budget better than flat tiers
AI visibility side by side
Latest weekly run · Nov 2
| Metric | Activepieces | Customer.io |
|---|---|---|
| Visibility score | 0% | 12.2% |
| Change vs last week | New | New |
| Rank in Marketing Automation | #40 | #8 |
| Share of voice | 0% | 4% |
| Mentions this run | 0 | 23 |
| Positive in AI answers | — | 34% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Activepieces 0pp · Customer.io 0pp over 0 weekly runs.
Engine by engine
Customer.io leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ActivepiecesCustomer.io
Head to head in AI answers
0 engine answers name both brands
0Activepieces ranked higher
0Customer.io ranked higher
Features, pricing & fit
| Dimension | Activepieces | Customer.io |
|---|---|---|
| Pricing model | Flat tiers | Usage-based |
| Entry price | Free; paid from $20 / mo | $100 / mo |
| Free plan | Yes | No |
| Deployment | Vendor cloud (EU, Frankfurt by default), self-hosted on your own servers, or fully air-gapped | Cloud-hosted, with US and EU data centers |
| Integrations | 770+ | — |
| Compliance | — | GDPR, CCPA, ISO 27001, SOC 2 Type II, HIPAA |
| Support | Community, AI support, Email on Team plan, Dedicated support on Ultimate plan | Email and chat support, Documentation and community support, Dedicated Customer Success Manager on Enterprise |
| Founded | 2022 | 2012 |
| Headquarters | San Francisco, California, US | Portland, Oregon, USA |
| Employees | 11–50 | 201–500 |
| Funding | Seed | Series A led by Spectrum Equity |
| Best for | Teams that want AI agents and automations across their business apps, with IT running the deployment and staff building the workflows | Teams getting started with data-driven messaging, and teams scaling across channels with custom workflows. |
Plans side by side
Customer.io
Essentials$100month, billed monthly (starts at, 5k profiles)
Premium$1,000month, billed yearly (starts at)
EnterpriseCustomcontact sales
Pros and cons
Themes from the AI answers that mention each brand
Activepieces
Profile in progress.
Customer.io
- Strong behavioral and event-driven automation
- Well suited to product-led SaaS companies
- Supports onboarding, activation and retention messaging
- Frequently shortlisted as a top marketing automation choice
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Activepieces vs Customer.io”, https://slateindex.ai/compare/activepieces-vs-customer-io, data of Nov 2, 2026. Licence: CC BY 4.0.